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Cultural Training

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Bring your team together to engage and embrace cultural diversity. We invite you to take “The Welcome Way”.

Australia is a culturally and linguistically diverse country, with nearly half of Australians either being born overseas or having one or both parents born overseas.

Being aware of cultural differences is crucial for delivering services to and, working with people from culturally and linguistically diverse (CALD) backgrounds.

With expertise in working with CALD community members for over two decades, Multicultural Australia is well placed to provide your organisation with the support and training needed to take your cultural capability to the next level.

Multicultural Australia offers several training options to suit your organisation’s training needs:

  • Working with Cultural Diversity – this strength-based training delivers self-awareness, understanding and ready-to-apply strategies and skills to engage with your diverse employees and clients.
  • Working with Refugees Training – a training workshop that provides a comprehensive insight into how your organisation can effectively work with refugees.
  • Working with young people from a Refugee background – a training workshop that supports your organisation in understanding the refugee journey for young people and how to recognise their skills and experience.
  • Women from refugee and culturally and linguistically diverse backgrounds experiences of domestic and family violence – this training builds empathy and awareness, as well as providing practical strategies to appropriately respond to need.
  • Tailored training programs – we can provide a tailored training package to support your organisation’s unique requirements.

Multicultural Australia has delivered training to thousands of individuals from corporate, government and educational sectors, in Queensland and across Australia, contributing towards a more inclusive, diverse, and welcoming corporate Australia.

This has included partnering with government departments and organisations to develop tailored training packages based on workforce needs. Successful collaborations include Suncorp, Queensland Department of Education, Queensland Department of Housing, Open Minds, YFS Logan and Queensland Rugby League.

Popular tailored training topics reach all levels of an organisation from Building Organisational Capability for Diversity to Leading Diverse Teams and Multicultural Customer Service.

We pride ourselves on the partnerships we’ve built and impact we’ve had with organisations who engage us for tailored training programs. Through attending our training, your organisation will level up its cultural capability and pave the path to creating welcome and being a more inclusive workplace.

Contact our team today to discover how your organisation can take “The Welcome Way”.

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Acknowledgement of country
We acknowledge the traditional custodians of all the lands on which we meet, work and live and recognise that this land has always been and always will be Aboriginal and Torres Strait Islander land.


Multicultural Australia respects and values Australia’s First Nation peoples’ enormous resilience, courage, determination and often unrecognized contributions to this country’s social and economic development. We walk together in solidarity in the shared pain of the past and with shared hope for the future.