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  • Full Time, Fixed Term until 30th June 2020 (with the possibility of extension)
  • Competitive salary package with salary sacrifice opportunities
  • Opportunity to create a real difference in your community
  • Flexible and inclusive multicultural work environment
  • Career and leadership opportunities within a QLD wide settlement service organization


This role is ideal for someone with experience in growing employment and economic participation options for disadvantaged populations.

 In addition to leading on various projects for young people, you will also have the opportunity to supervise staff, develop and coordinate project contracts, funding requirements and stakeholder relationships.

 If this sounds like the perfect opportunity you have been waiting for, then read on.

 About us

Multicultural Development Australia (MDA Ltd.) is a leading Queensland multicultural organisation. We aim to grow multicultural values across our State and to empower newly arrived Queenslanders from diverse cultural and language backgrounds through advocacy, community development and a range of client services.

 Our main objective is to create a welcoming, inclusive and economically stronger community here in Queensland. We are passionate about working to ensure that new Queensland refugees, migrants and international students are included, skilled and thriving. MDA currently has over 220 staff, 100 Cultural Support Workers and 200 volunteers. 

What you can expect to do

1.     Provide leadership in developing and maintaining Youth Employment Projects with employers, employment providers and community stakeholders to support pathways to employment

2.     Coordinate the establishment of youth hubs in South East Queensland. Provide ongoing monitoring and leadership to ensure service delivery in the hubs meets contractual and KPI requirements

3.     Provide leadership in maintaining effective, collaborative working relationships with key external and internal stakeholders to establish, implement and grow project outcomes

4.     Provide effective oversight of contractual and service standard targets and escalate significant risk situations to the Senior Manager

5.     Work in collaboration with Senior Managers, Youth Services and Employment Services  to ensure overall quality of service

 

About you

1.Demonstrated knowledge and experience in growing employment and economic participation options for disadvantaged populations

2.Proven experience in the coordination and implementation of human services programs within a cross-cultural environment

3.Outstanding interpersonal skills and demonstrated effectiveness in building collaborative relationships and negotiating outcomes to achieve program outcomes

4.Excellent project management skills and ability to working flexibly within a dynamic and fast paced environment

5.Ability to provide leadership, supervision and support to a team of staff, including the ability to provide professional support for a multi-disciplinary team of workers from culturally and linguistically diverse backgrounds

6.Sound knowledge of the Australian labour market, as well as underpinning employability skills and the barriers faced by refugees and asylum seekers in securing employment

7.Outstanding cross-cultural communication skills and an excellent understanding and knowledge of issues in relation to support of refugees and asylum seekers, as well as of current practice and policy issues

Ready for your next challenge?

Please email your application to the Recruitment Officer at recruitment@multiculturalaustralia.org.au no later than 5 PM Wednesday, 5th February 2020. Your application must contain:

o    a cover letter (no more than one page), outlining why you are interested in the position and what impact you believe you can make in this role; and,

o    a current resume

If you have any further queries, please feel free to contact Leslie Geebel, Acting Senior Manager on 0423 226 474.

 At Multicultural Australia, we recognize that we are strengthened by diversity and are committed to providing a work environment in which everyone is included, treated fairly and with respect. We strongly encourage applications from Aboriginal and Torres Strait Islanders, people from culturally and linguistically diverse backgrounds and people with a disability to apply.

Full details about the role can be found in the position description attached. 

  • Full Time, Fixed Term for five (5) months (with the possibility of extension)
  • Competitive salary package with salary sacrifice opportunities
  • Opportunity to create a real difference in your community
  • Flexible and inclusive multicultural work environment
  • Career and leadership opportunities within a QLD wide settlement service organization


If providing settlement support to newly arrived migrants and refugees is not a job for you, but a passion, then we would love to meet you!

Our settlement programs aim to create opportunities, develop skills and knowledge of newly arrived humanitarian entrants by providing culturally competent case management services.

Our Case Managers are passionate and committed to providing high quality settlement support to newly arrived humanitarian entrants. They are proficient in providing culturally competent case management and completing comprehensive psychosocial needs assessments with individual clients and families.

We are looking for someone who can backfill such a case management opportunity. Someone who has well developed skills in building purposeful relationships with clients to support them achieve their settlement goals and minimise re-traumatisation throughout the settlement process.

Does this sound like an opportunity you have been waiting for? Do you have case management experience? Then, read on.

About us

Multicultural Australia is a leading Queensland multicultural organisation. We aim to grow multicultural values across our State and to empower newly arrived Queenslanders from diverse cultural and language backgrounds through advocacy, community development and a range of client services.

Our main objective is to create a welcoming, inclusive and economically stronger community here in Queensland. We are passionate about working to ensure that new Queensland refugees, migrants and international students are included, skilled and thriving. Multicultural Australia currently has over 220 staff, 100 Cultural Support Workers and 200 volunteers. 

 About you

  1. Possession of tertiary qualifications in the field of Social Work, Occupational Therapy, Psychology or Human Services. Other relevant qualifications (including overseas qualifications) or experience may be recognised
  2. A minimum of four years of case management experience
  3. Passion and commitment to providing high quality settlement support to newly arrived humanitarian entrants, with a focus on fostering independence of settlement lifeskills
  4. Well developed understanding of settlement issues relevant to refugee and humanitarian entrants; Proven psychosocial assessment and case management experience and the ability to design and implement culturally appropriate case coordination plans to enhance the settlement of refugees and humanitarian entrants
  5. Well developed skills in building purposeful relationships with clients to support them to achieve their settlement goals and minimise re-traumatisation throughout the settlement process

What you can expect to do

1.     Provide culturally competent case management and coordination to people from a diverse range of refugee and humanitarian backgrounds

2.     Complete a comprehensive psychosocial needs assessment with individual clients and families and develop a case management plan which focuses on needs and aspirations

3.     Provide emotional support to clients in a culturally sensitive way with an understanding of acculturation and the continuing impact of past torture and trauma on clients

4.     Work collaboratively with Bicultural Workers to provide direct case management with individual clients and their family members

5.     Identify mental health risk factors, completing a mental health screen and ensuring appropriate referral of clients to specialised mental health supports 

Ready for your next challenge?

Please email your application to the Recruitment Officer at recruitment@multiculturalaustralia.org.au no later than 9AM Monday, 17th February 2020. Your application must contain:

o    a cover letter (no more than one page), outlining why you are interested in the position and what impact you believe you can make in this role; and,

o   a current resume (with details of two professional referees)

 At Multicultural Australia, we recognize that we are strengthened by diversity and are committed to providing a work environment in which everyone is included, treated fairly and with respect. We strongly encourage applications from Aboriginal and Torres Strait Islanders, people from culturally and linguistically diverse backgrounds and people with a disability to apply.


If you have any further queries or for a confidential discussion, please contact Poppy Browne, Program Manager – Case Management : Humanitarian Settlement Program on 0434 363 569. 

Full details about the role can be found in the position description. 


  • Ongoing contracts in multiple locations
  • Competitive salary package with salary sacrifice opportunities
  • Opportunity to create a real difference in your community
  • Flexible and inclusive multicultural work environment
  • Career and leadership opportunities within a QLD wide settlement service organization


Seeking applications from highly motivated and experienced individuals to support our ParentsNext program in Toowoomba (full time), Blackwater (part time) and Biloela (part time).

The key objectives of the ParentsNext program are to:

·         Target early intervention assistance to parents at risk of long-term welfare dependency;

·         Help parents identify their education and employment related goals and participate in activities that help them achieve their goals; and

·         Connect parents to local services that can help them address their barriers to employment.

Does this sound like an opportunity you have been waiting for? If working with parents to assist them to move back into education, training or employment, is not a job but a passion, then we would like to meet you!

About us

Multicultural Australia is a leading Queensland multicultural organisation. We aim to grow multicultural values across our State and to empower newly arrived Queenslanders from diverse cultural and language backgrounds through advocacy, community development and a range of client services.

Our main objective is to create a welcoming, inclusive and economically stronger community here in Queensland. We are passionate about working to ensure that new Queensland refugees, migrants and international students are included, skilled and thriving. Multicultural Australia currently has over 220 staff, 100 Cultural Support Workers and 200 volunteers. 

What you can expect to do

·         Support a diverse group of ParentsNext clients to understand their experiences, interests and aspirations;

·         Create individual development plans that identify specific activities, milestones and support needed to build the individual’s capacity to move into education, training or employment;

·         Identify specific education, training and employment opportunities that align to individual aspirations and interests;

·         Develop, deliver and facilitate individual and group sessions for participants; and

·         Actively promote inclusive and meaningful activities for clients with multiple barriers to employment to effectively create opportunities to maximise social inclusion.

Ready for your next challenge?

Please email your application to the Recruitment Officer at recruitment@multiculturalaustralia.org.au no later than 9AM Monday, 17th February 2020. Your application must contain:

o    a cover letter (no more than one page), outlining why you are interested in the position and what impact you believe you can make in this role; and,

o   a current resume (with details of two professional referees)

If you have any further queries or for a confidential discussion, please contact Jill Armstrong, Regional Manager, on 0499 500 322.

At Multicultural Australia, we recognize that we are strengthened by diversity and are committed to providing a work environment in which everyone is included, treated fairly and with respect. We strongly encourage applications from Aboriginal and Torres Strait Islanders, people from culturally and linguistically diverse backgrounds and people with a disability to apply.

Want to know more about the role?

Full details about the role can be found in the position description. 


  • Twelve months, Full Time contract
  • Competitive salary package with salary sacrifice opportunities
  • Opportunity to create a real difference in your community
  • Flexible and inclusive multicultural work environment
  • Career and leadership opportunities within a QLD wide settlement service organization

Do you have experience supervising a multi-disciplinary team of workers in a dynamic client centred environment?

Are you committed to understanding settlement issues and social policy in relation to support of refugees and asylum seekers?

If yes, then we have a leadership opportunity for you.

You will be responsible for driving changes that will achieve sustainable improvements in client outcomes across criteria pertaining to client wellbeing, belonging, independence and quality of life.

You will also have opportunity to lead on Local Area Collaboration, impact measurement, research, advocacy and practice.

Sounds interesting? Then, read on.

 

About us

Multicultural Australia is a leading Queensland multicultural organisation. We aim to grow multicultural values across our State and to empower newly arrived Queenslanders from diverse cultural and language backgrounds through advocacy, community development and a range of client services.

Our main objective is to create a welcoming, inclusive and economically stronger community here in Queensland. We are passionate about working to ensure that new Queensland refugees, migrants and international students are included, skilled and thriving. Multicultural Australia currently has over 220 staff, 100 Cultural Support Workers and 200 volunteers. 

 

About you

  1. Possession of tertiary qualifications of a Bachelor of Social Work, Occupational Therapy, Psychological Science or Human Services. Other relevant qualifications (including overseas qualifications) or experience may be recognised;
  2. Proven experience in providing leadership, supervision and support to a team of staff, including the demonstrated ability to provide professional support for a multi-disciplinary team of workers from culturally and linguistically diverse backgrounds in a dynamic client-centred environment;
  3. Strategic thinking across the humanitarian settlement space including working with newly arrived communities and community leaders to identify gaps and development effective responses and solutions to achieve settlement goals;
  4. Dynamic relationship-building skills and ability to maximise stakeholder relationships both within Multicultural Australia as well as externally within partner and government organisations;
  5. Professional commitment to understanding settlement issues and social policy in relation to support of refugees and asylum seekers;
  6. Demonstrated capacity to convene meetings, workshop as well as consultation processes  involving a range of stakeholders;
  7. Highly developed skills in meeting deadlines with competing priorities and well developed problem solving skills;
  8. Outstanding cross-cultural communication skills;
  9. Demonstrated ability in developing and implementing quality systems and delivering on internal and external audit requirements.

Ready for your next challenge?

Please go through our Cultural Values – The Multicultural Australia Way. This is a snapshot of who we are. If you feel as strongly about our values and culture as we do, please email your application to the Recruitment Officer at recruitment@multiculturalaustralia.org.au no later than 10AM Thursday, 5th March 2020. Your application must contain:

o    a cover letter (no more than one page), outlining why you are interested in the position and what impact you believe you can make in this role; and,

o    a current resume (including the details of three professional referees).

If you have any queries, please contact Katie Artiss, Settlement Leadership Manager on 0413 437 805.

At Multicultural Australia, we recognize that we are strengthened by diversity and are committed to providing a work environment in which everyone is included, treated fairly and with respect. We strongly encourage applications from Aboriginal and Torres Strait Islanders, people from culturally and linguistically diverse backgrounds and people with a disability to apply.

For further details, please download the position description.


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Acknowledgement of country
We acknowledge the traditional custodians of all the lands on which we meet, work and live and recognise that this land has always been and always will be Aboriginal and Torres Strait Islander land.

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Multicultural Australia respects and values Australia’s First Nation peoples’ enormous resilience, courage, determination and often unrecognized contributions to this country’s social and economic development. We walk together in solidarity in the shared pain of the past and with shared hope for the future.