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The Finance team leads and coordinates the organisation’s statutory and management reporting obligations through financial reporting, budgeting, forecasting, analysis and internal control systems and processes. We support Executive Management, Senior Management, Programs and the organisation by adding value in key strategic decision-making and in keeping fit for the future. 

The Management Accountant is responsible for assisting executive leadership and other management teams by providing accounting, analysis, planning and reporting support. The role has responsibility for providing information to the Senior Management Accountant on business decisions including management accounts, budgets, forecasts, tenders, sensitive analysis and appraisal of new business opportunities. The Management Accountant will work closely with Multicultural Australia staff, not only to provide useful and relevant information regarding finance and accounting procedures but also to explore with the Senior Management Accountant, how the finance function can provide improved support to program operations

What you can expect from this role:

  1. Provide support to develop and mentor graduate accountants in the team.
  2. Prepare tender and grant applications and new business activities ensuring business models are accurate, flexible and user friendly.
  3. Provide business support to Executive and Senior Leadership, ensuring queries are answered appropriately in their respective programs.
  4. Support the Senior Management Accountant and the wider finance team, working collaboratively to deliver performance objectives.
  5. Develop skills to understand the business and be the subject matter expert for front-line programs.
  6. Preparation of annual budgets, quarterly forecasts and long-range plans.
  7. Prepare and attend monthly management accounting meetings with program managers.
  8. Assist accurate and timely delivery of programs’ monthly management reports.
  9. Review accuracy of financial transactions and financial reports monthly and assist in year-end audit process.
  10. Prepare and review submission of financial acquittals for grant programs.
  11. System administration for technology one ERP and ongoing process improvement of XLOne reporting capacity. Assist the transition to technology one cloud and other system improvements.
  12. Development of advanced Excel modelling and reporting.
  13. Any other duties, as required.

In addition to the duties listed above all Multicultural Australia staff are expected to: 

  1. Respect and abide by the vision, mission and values of the organisation.
  2. Ensure that their conduct is consistent with provisions of the Multicultural Australia Code of Ethics and Conduct.
  3. Comply with the provisions of relevant Multicultural Australia policies and procedures.
  4. Comply with the provisions of Multicultural Australia’s Workplace Health and Safety framework including policies, procedures and safe work systems that relate to their role, program area or Multicultural Australia as a whole. Information and training will be provided to successful candidates.
  5. Carry out general administrative functions related to their role and to the effective and efficient functioning of Multicultural Australia as a whole. This will include the use of computer-based calendar and information management systems.

Induction training relating to policy and procedures, workplace health and safety and Multicultural Australia administrative systems will be provided to successful candidates on appointment. Additional training in relation to IT systems and software will also be provided to successful candidates.

Please peruse the position description on our website for full details about the role - https://www.multiculturalaustralia.org.au/current_vacancies 

What we need from you:

  1. Relevant management accounting experience.
  2. Advanced skills in the use of Excel, Word and other Microsoft software products.
  3. High level written and verbal communication skills with the ability to explain complex financial concepts to non-financial stakeholders.
  4. Excellent attention to detail and strong delivery of quality results within defined timelines.
  5. Strong initiative, focus and ability to work autonomously whilst working as part of a team.
  6. CPA or CA qualified or actively working towards obtaining.
  7. Relevant degree qualifications in Accounting, Finance, Commerce or Business.
  8. Valid Queensland Driver’s License.
  9. National Police Clearance Check.
  10. Experience using Technology One would be advantageous but not essential.

Please peruse the position description on our website for full details about the role - https://www.multiculturalaustralia.org.au/current_vacancies 

Ready for your next challenge?

Please apply through Seek

Your application must contain:

-        a cover letter (no more than one page), outlining why you are interested in the position, what relevant experience you have and what impact you believe you can make in this role; and,

-       a current resume (including the details of two professional referees).

At Multicultural Australia, we recognise that we are strengthened by diversity and are committed to providing a work environment in which everyone is included, treated fairly and with respect. We strongly encourage applications from Aboriginal and Torres Strait Islanders, people from culturally and linguistically diverse backgrounds and people with a disability.


We at Multicultural Australia exist to create a warm welcoming, inclusive, and economically stronger community. Our part is to ensure that new Queenslanders are included, skilled, thriving and comfortably immersed into the community. We are passionate about what we do and we are looking for likeminded people to join our team. Multicultural Australia delivers services to assist in the settlement and integration for refugees, migrants, international students, and people seeking asylum in Queensland.

We are the custodian of unaccompanied humanitarian minors (UHM) residing in the Greater Brisbane and Toowoomba regions. We also provide case management support for unaccompanied minors living in kinship care. 

Our framework includes delivering culturally appropriate support to children and young people that nurtures aspirations, promotes independent living skills, fosters belonging and supports connection with family, peers and communities. 

Our trauma-informed and child-centred framework allows for healing, growth, and the development of independent living skills. 

What you can expect from this role:

  • Supervision and support of children and young people placed within a residential or support service, ensuring that their safety and protection in the service are upheld.
  • Facilitation and assistance to children and young people developing skills and achieving goals, including providing them hygiene, health, nutrition and daily living needs and engaging them in activities that are of both a social and learning opportunity to advance their skills.
  • Transportation and support of children and young people in various activities or appointments that are important to their development and growth.
  • Maintaining a clean and safe living environment (domestic duties).
  • Work a rotating roster including sleepover shifts in the evening, to provide appropriate services for children and young people within the residential program.
  • Maintaining records and residential reports for reporting needs and other relevant information to the case managers or team leader.
  • Work as an effective team member in accordance with Multicultural Australia’s policies and procedures and any other relevant duties as assigned by case managers or the team leader.
  • Participate in relevant training and professional development opportunities.

What we need from you:

  • Certificate IV in Child, Youth and Family Intervention (Residential Care) or equivalent Cert IV qualification.
  • At least 2 years relevant experience and skills in working with children and young people with complex needs, from culturally and linguistically diverse backgrounds.
  • Ability to work consistently towards individual and organisational goals as an effective member of a team.
  • Excellent Microsoft Suite computer skills, proficient time management and organisational skills.
  • Ability to work a rotating roster including sleepover shifts in the evenings and weekends.
  • Ability to participate in performing and modelling domestic duties in a residential setting.
  • Tertiary/Diploma level qualifications related to working with children and young people.
  • Current First Aid and CPR training.
  • Previous experience working with infants, children and young people (under the age of 18) in a support (residential or otherwise) context.
  • Strong understanding of child safety and relevant legislation.
  • Valid Queensland Driver’s License.
  • National Police Clearance Check.
  • Possession of, or willingness to obtain a Blue Card.

Ready for your next challenge?

Please submit your application via SEEK no later than 5:00 pm, Thursday 11 November 2021. We at Multicultural Australia exist to create a warm welcoming, inclusive, and economically stronger community. Our part is to ensure that new Queenslanders are included, skilled, thriving and comfortably immersed into the community. We are passionate about what we do and we are looking for likeminded people to join our team. Multicultural Australia delivers services to assist in the settlement and integration for refugees, migrants, international students and people seeking asylum in Queensland.

We are the custodian of unaccompanied humanitarian minors (UHM) residing in the Greater Brisbane and Toowoomba regions. We also provide case management support for unaccompanied minors living in kinship care 

Our framework includes delivering culturally appropriate support to children and young people that nurtures aspirations, promotes independent living skills, fosters belonging and supports connection with family, peers and communities. 

Our trauma-informed and child-centred framework allows for healing, growth and the development of independent living skills. 

Please peruse the position description for full details about the role.

Your application must contain:

  • a cover letter (no more than one page), outlining why you are interested in the position, what relevant experience you have and what impact you believe you can make in this role; and,
  • a current resume (including the details of two professional referees).

Please email [email protected] for a copy of the position description.

At Multicultural Australia, we recognise that we are strengthened by diversity and are committed to providing a work environment in which everyone is included, treated fairly and with respect. We strongly encourage applications from Aboriginal and Torres Strait Islanders, people from culturally and linguistically diverse backgrounds and people with a disability.


TEAM OVERVIEW

Multicultural Australia is the custodian of Unaccompanied Minors residing in the Greater Brisbane
and Toowoomba regions, and provides Case Management support for Unaccompanied Minors
living in kinship care arrangements across Greater Brisbane, Toowoomba, and Rockhampton.

Multicultural Australia’s UHM Program exists to promote wellbeing, independence, belonging and
quality of life for unaccompanied humanitarian minors. We deliver culturally appropriate support to
children and young people in a manner, which nurtures aspirations, promotes independent living
skills, inspire active citizenship and supports connection with family, peers and communities.


Strong, positive relationships are at the core of our work. These relationships, alongside a trauma-
informed and child-centred framework allows for healing, growth and the development of
independent living skills. The Unaccompanied Minors Team focuses on the development of crucial
life skills, self-agency and resilience to enable a successful transition to adulthood and independent
living.

 

SELECTION CRITERIA

Qualifications, licences and probity
1. Possession of tertiary qualifications in:
a. Social Work, Psychology behavioural sciences, Occupational Therapy, Human Services
or other relevant tertiary qualification
2. Valid Queensland Driver’s License
3. Possession of, or willingness and eligibility to obtain a Blue Card (Working with Children
Suitability Card in accordance with the Commission for Children and Young People and Child
Guardian Act 2000),
4. National Police Clearance Check.


Essential Skills/Experience
1. Proven psychosocial assessment and case management skills and the ability to design and
implement culturally appropriate case coordination plans to enhance the settlement process
within a team environment, as well as with housing providers and relevant
government/community agencies and other external service providers;
2. Demonstrated knowledge and experience of the Unaccompanied Minors frameworks within
a settlement context;
3. An excellent understanding and knowledge of issues, current practice and policies in relation
to the support of asylum seekers and refugees as well children and young people living in
out of home care arrangements and living in kinship care arrangements;
4. Demonstrated ability to work collaboratively in a team environment and availability to
occasionally work outside normal business hours and across Multicultural Australia office
locations as needed;
5. High level oral and written communications skills, including the ability to write case plans,
complete reports and any other necessary documents within strict timeframes, including
excellent computer proficiency, time management and organisational skills;
6. Demonstrated knowledge of client advocacy when working within a social justice framework;
7. Demonstrated ability to work across a cross-cultural environment, including the ability to
engage effectively with Cultural Support Workers and Translating and Interpreting Services


Desirable Skills and/or Experience

1. Experience supervising or line managing a team of staff;
2. Accredited in Therapeutic Crisis Intervention; and
3. Experience working infants, children and young people within an out of home care model


Responsibilities

1. Delivery of culturally competent case management support and completion of
comprehensive psychosocial needs assessments with young people and development and
implementation of a case management plan which focuses on needs and aspirations;
2. Identification of mental health risk factors, ensuring appropriate referral of young people to
specialized mental health supports; and provision of emotional support to young people in a
culturally sensitive way with an understanding of acculturation and the continuing impact of
past torture and trauma on young people;
3. Assist young people to develop meaningful social connections including links with members
of their culture or origin or religious community, through the provision of cultural orientation
and life skills development;
4. Provision of crisis intervention support when required to respond to immediate and urgent
needs, following of appropriate documentation and escalation procedures as required and
participation in the emergency on-call roster;
5. Deliver client focused advocacy and liaise with community and government agencies to
establish pathways for appropriate service options for individual young people and work
collaboratively with stakeholders;
6. Prepare and review case plans, record service delivery through case notes, complete
reports and any other necessary documents within strict timeframes, as well as provide line
management support to Residential Youth Support Workers and Volunteers as required;
7. Contribute to the development of service planning, service delivery and service evaluation,
within the frameworks established by Multicultural Australia;
8. Provide regular supervision and support to a team of Residential Youth Support Workers to
ensure high q quality, consistent and culturally appropriate care is provided to Unaccompanied
Minors; and all other duties associated with the position.


ParentsNext is a Federal Government funded program that assists parents of young children on Parenting Payment to build their skills for future employment.

Our staff work with parents to help them set goals and choose and participate in activities that help them move towards achieving their goals.

We also assist parents to access support services that help them overcome challenges that impede their progress.

What you can expect from this role:

  1. Support a diverse group of ParentsNext clients to understand their experiences, interests and aspirations.
  2. Create individual development plans that identify specific activities, milestones and support needed to build the individual’s capacity to move into education, training or employment.
  3. Actively promote inclusive and meaningful activities for clients with multiple barriers to employment to effectively create opportunities to maximise social inclusion.
  4. Identify specific education, training and employment opportunities that align to individual aspirations and interests.
  5. Ensure work is conducted in accordance with policies and procedures to ensure client privacy, business confidentiality and records are maintained appropriately.
  6. Actively promote inclusive and meaningful activities for clients with multiple barriers to employment to effectively create opportunities to maximise social inclusion.
  7. Apply cultural sensitivity throughout employment case management practices, being aware of practices to be employed for cultural differences and in compliance with Multicultural Australia’s client privacy policies.
  8. Provide outreach services to participants in our satellite offices.

What we need from you:

  1. Demonstrated experience and a strong understanding of the challenge’s parents face in participating in education, training or employment and the ability to assist clients to achieve outcomes in these areas.
  2. Excellent interpersonal skills with the ability to work supportively and collaboratively within a small team.
  3. Experience coordinating and facilitating key projects as needed (e.g. focusing on specific client cohorts, coordinating a training program, developing internal systems, managing recruitment drives, etc.), balanced with the ability to work across all aspects of the role as needed.
  4. Outstanding cross-cultural communication skills and demonstrated capacity to work with a diverse participant base including people from a culturally and Linguistically Diverse or Indigenous background.

Multicultural Australia exists to create a welcoming, inclusive, and economically stronger community. This is an agenda shared with many others. Our part is to ensure that new Queenslanders are included, skilled and thriving. We are passionate about promoting positive conversations about inclusion.

What you can expect from this role:

  1. Certificate IV in Child, Youth and Family Intervention (Residential Care) or equivalent Cert IV qualification.
  2. At least 2 years relevant experience and skills in working with children and young people with complex needs, from culturally and linguistically diverse backgrounds.
  3. Ability to work consistently towards individual and organisational goals as an effective member of a team.
  4. Excellent Microsoft Suite computer skills, proficient time management and organisational skills.
  5. Ability to work a rotating roster including sleepover shifts in the evenings and weekends.
  6. Ability to participate in performing and modelling domestic duties in a residential setting.
  7. Tertiary/Diploma level qualifications related to working with children and young people.
  8. Current First Aid and CPR training.
  9. Previous experience working with infants, children and young people (under the age of 18) in a support (residential or otherwise) context.
  10. Strong understanding of child safety and relevant legislation.

And all other duties associated with the position.

This position description will be reviewed biennially or when required

What we need from you:

  1. Supervision and support of children and young people placed within a residential or support service, ensuring that their safety and protection in the service are upheld.
  2. Facilitation and assistance to children and young people developing skills and achieving goals, including providing them hygiene, health, nutrition and daily living needs and engaging them in activities that are of both a social and learning opportunity to advance their skills.
  3. Transportation and support of children and young people in various activities or appointments that are important to their development and growth.
  4. Maintaining a clean and safe living environment (domestic duties).
  5. Work a rotating roster including sleepover shifts in the evening, to provide appropriate services for children and young people within the residential program.
  6. Maintaining records and residential reports for reporting needs and other relevant information to the case managers or team leader.
  7. Work as an effective team member in accordance with Multicultural Australia’s policies and procedures and any other relevant duties as assigned by case managers or the team leader.
  8. Participate in relevant training and professional development opportunities.

Ready for your next challenge?

Please apply via SEEK https://www.seek.com.au/job/55372872?type=standard#searchRequestToken=a808f417- a6f7-46c9-b20e-186a1e529dd8 no later than 5pm on 7 January 2022. Interviews may commence prior to the closing date

Your application must contain:

-       a cover letter (no more than one page), outlining why you are interested in the position, what relevant experience you have and what impact you believe you can make in this role; and,

-       a current resume (including the details of two professional referees).

If you have any further enquiries or for a confidential discussion, please contact Shirley Lucas , Recruitment & Talent Specialist on [email protected]

At Multicultural Australia, we recognise that we are strengthened by diversity and are committed to providing a work environment in which everyone is included, treated fairly and with respect. We strongly encourage applications from Aboriginal and Torres Strait Islanders, people from culturally and linguistically diverse backgrounds and people with a disability.


Multicultural Australia exists to create a welcoming, inclusive, and economically stronger community. This is an agenda shared with many others. Our part is to ensure that new Queenslanders are included, skilled and thriving. We are passionate about promoting positive conversations about inclusion.

What you can expect from this role:

  1. Certificate IV in Child, Youth and Family Intervention (Residential Care) or equivalent Cert IV qualification.
  2. At least 2 years relevant experience and skills in working with children and young people with complex needs, from culturally and linguistically diverse backgrounds.
  3. Ability to work consistently towards individual and organisational goals as an effective member of a team.
  4. Excellent Microsoft Suite computer skills, proficient time management and organisational skills.
  5. Ability to work a rotating roster including sleepover shifts in the evenings and weekends.
  6. Ability to participate in performing and modelling domestic duties in a residential setting.
  7. Tertiary/Diploma level qualifications related to working with children and young people.
  8. Current First Aid and CPR training.
  9. Previous experience working with infants, children and young people (under the age of 18) in a support (residential or otherwise) context.
  10. Strong understanding of child safety and relevant legislation.

And all other duties associated with the position.

This position description will be reviewed biennially or when required.

What we need from you:

  1. Supervision and support of children and young people placed within a residential or support service, ensuring that their safety and protection in the service are upheld.
  2. Facilitation and assistance to children and young people developing skills and achieving goals, including providing them hygiene, health, nutrition and daily living needs and engaging them in activities that are of both a social and learning opportunity to advance their skills.
  3. Transportation and support of children and young people in various activities or appointments that are important to their development and growth.
  4. Maintaining a clean and safe living environment (domestic duties).
  5. Work a rotating roster including sleepover shifts in the evening, to provide appropriate services for children and young people within the residential program.
  6. Maintaining records and residential reports for reporting needs and other relevant information to the case managers or team leader.
  7. Work as an effective team member in accordance with Multicultural Australia’s policies and procedures and any other relevant duties as assigned by case managers or the team leader.
  8. Participate in relevant training and professional development opportunities.

Ready for your next challenge?

Please apply via SEEK https://www.seek.com.au/job/55372872?type=standard#searchRequestToken=a808f417- a6f7-46c9-b20e-186a1e529dd8 no later than 5pm on 7 January 2022. Interviews may commence prior to the closing date.

Your application must contain:

- a cover letter (no more than one page), outlining why you are interested in the position, what relevant experience you have and what impact you believe you can make in this role; and,

- a current resume (including the details of two professional referees).

If you have any further enquiries or for a confidential discussion, please contact Shirley Lucas , Recruitment & Talent Specialist on [email protected]

At Multicultural Australia, we recognise that we are strengthened by diversity and are committed to providing a work environment in which everyone is included, treated fairly and with respect. We strongly encourage applications from Aboriginal and Torres Strait Islanders, people from culturally and linguistically diverse backgrounds and people with a disability.


PURPOSE

Our team supports the organisation in ‘Changing the Conversation’ around multiculturalism, and seeks to showcase the profound impact achieved in the work undertaken by the organisation every day. An important shared service of the organisation, the Communications & Marketing Team will play a key role in celebrating the services, programs, and outcomes achieved.

Our Communications & Marketing Specialist will require a dynamic and responsive individual who has a strong strategic mindset with the experience to make strategy come to life.

You will have oversight into a portfolio of the organisation’s offering and be responsible for engaging with our teams, understanding their communications and marketing opportunities, curate the strategy to meet objectives, implement it, and report success and learnings.

This is a well-rounded, generalist role, where you will have the opportunity to drive true positive change for your portfolio. This role suits a person who appreciates the full marketing mix, and how to leverage the marketing mix to achieve purposeful impact.

PRIMARY RESPONSIBILITIES

  • Provide strategic advice and recommendations to your internal stakeholders regarding marketing and communications requirements to progress organisational goals.
  • Develop, implement, and evaluate communications and marketing campaigns resulting from stakeholder engagement activities.
  • Support your colleagues in the Communications & Marketing team in achieving organisation-wide communications and marketing outcomes.
  • Lead the development, management, and updating of Multicultural Australia’s channels to effectively communicate information to our stakeholders.
  • Participate in agile practices to activate campaigns with a continuous improvement mindset.

In addition to the duties listed above all Multicultural Australia staff are expected to:

  • Respect and abide by the vision, mission and values of the organisation;
  • Ensure that their conduct is consistent with provisions of the Multicultural Australia Code of Ethics and Conduct;
  • Comply with the provisions of relevant Multicultural Australia policies and procedures;
  • Comply with the provisions of Multicultural Australia’s Workplace Health and Safety framework including policies, procedures and safe work systems that relate to their role, program area or Multicultural Australia as a whole. Information and training will be provided to successful candidates;
  • Carry out general administrative functions related to their role and to the effective and efficient functioning of Multicultural Australia as a whole. This will include the use of computer-based calendar and information management systems.

Induction training relating to policy and procedures, workplace health and safety and Multicultural Australia administrative systems will be provided to successful candidates on appointment. Additional training in relation to IT systems and software will also be provided to successful candidates where necessary.

And all other duties associated with the position as instructed by the Communications and Marketing Manager.

REQUIRED QUALIFICATIONS, CAPABILITY, AND EXPERIENCE

Qualifications, licences and probity

  1. Possession of tertiary qualifications in Marketing, Communications or other principle
  2. Valid Queensland Driver’s License
  3. Possession of a current, paid Working with Children’s Blue Card in accordance with the Commission for Children and Young People and Child Guardian Act 2000, and
  4. National Police Clearance Check.

Essential Skills / Experience

  1. Five to seven years of demonstrated experience in developing, implementing, and evaluating communications and marketing strategies.
  2. Demonstrated ability to develop and maintain excellent relationships with key internal and external stakeholders.
  3. Strong verbal and written communication skills with experience in tailoring messaging for numerous stakeholders.
  4. Demonstrated ability to work with little supervision, whilst keeping internal stakeholders and management informed.
  5. Strong capability and understanding of current digital marketing best practice.
  6. Strong organisational and attention to detail skills with the ability to manage multiple projects concurrently.

Desirable Skills / Experience

  1. Experience in marketing and/or communications in the not for profit sector.
  2. Experience in event management – both small and large scale.
  3. Experience in content development
  4. Knowledge of and ability to update marketing CRM’s and other marketing tools.
  5. Experience in a similar role in the not-for-profit sector will be highly regarded.

WHO WE ARE

Why do we exist?

Our purpose
Multicultural Australia exists to create a welcoming, inclusive, and economically stronger community. This is an agenda shared with many others. Our part is to ensure that everyone is included, skilled and thriving. We are passionate about promoting positive conversations about inclusion.

Our Vision
A trusted Queensland not-for-profit, creating welcome and inclusion for new arrivals. Exceeding stakeholder expectations by delivering exceptional services, working with others to solve big issues and driving innovative projects that make a real difference.

Our Values
We are fiercely committed to human rights and demonstrating our values in our daily work. We show up for one another, we are faithful to our client’s aspirations and we solve problems by finding the Third Way. We are ethical and strive for impact. We pride ourselves on being an organisation with the grit needed to effect real change.

What do we do?

For 23 years, Multicultural Australia (formerly Multicultural Development Australia) has been welcoming refugees, people seeking asylum, international students and other new arrivals to Queensland with the goal of creating a fairer more prosperous society for all Queenslanders.

We support thousands of newly arrived people every year, including refugees, international students, people seeking asylum and migrants. We help them to settle into their new lives, build connections in their communities, find work and study opportunities, learn new skills and feel at home.

We also work with individuals, communities, business and government to help build a more welcoming culture through advocacy, cultural training, community events, employment, youth programs, sports and arts inclusion programs to advance a diverse, inclusive and multicultural community.

We have worked hard to advance Multicultural Australia and build communities where everyone belongs. Developing inclusive and prosperous communities, changing the conversation and keeping fit for the future are the strategic pillars that highlight why we exist. They underpin what we do – our services, partnerships and business. Ethical leadership and deep collaboration with community is at the heart of how we work – our culture and practice.

HEALTH, SAFETY & WELLBEING FUNDAMENTALS

Multicultural Australia employees are considered safety leaders and are expected to contribute to a culture that supports health, safety and wellbeing of all staff, clients and stakeholders.

  • We will all take appropriate action to prevent harm.
  • We will never accept or condone work practices that impact on the health, safety and wellbeing of others.
  • When identifying risk, we will mitigate where possible and report where appropriate.

QUALITY MANAGEMENT

Multicultural Australia are committed to quality assurance and continuous improvement. Everyone as part of their role must:

  • Comply with policies, systems and procedures.
  • Actively participate in identifying opportunities to improve our work.
  • Communicate, clarify, commit to, and contribute to quality initiatives.

We support thousands of newly arrived people every year, including refugees, international students, people seeking asylum and migrants.  We help them to settle into their new lives, build connections in their communities, find work and study opportunities, learn new skills and feel at home.

We also work with individuals, communities, business and government to help build a more welcoming culture through advocacy, cultural training, community events, employment, youth programs, sports and arts inclusion programs to advance a diverse, inclusive and multicultural community. 

We have worked hard to advance multicultural Australia and build communities where everyone belongs. Developing inclusive and prosperous communities, changing the conversation and keeping fit for the future are the strategic pillars that highlight why we exist. They underpin what we do – our services, partnerships and business. Ethical leadership and deep collaboration with community is at the heard of how we work – our culture and practice. 

The SQW Site Supervisor function is responsible for leading Multicultural Australia’s operations and outcomes in the areas of community and business development; engagement and the regions. 

Skilling Queenslanders for Work is funded by the Queensland Government to provide training and support for unemployed and underemployed people. Our construction project will help develop the skills of participants through the refurbishment of our nominated site and the upcycling of materials and furniture. The project will be delivered in partnership with stakeholders and supported by the coordinator and other staff.

The SQW Site Supervisor is a fix- term part-time position with possible extension.

Primary Responsibilities

  • Oversee the SQW project including project management of the construction and implementing construction work plans in a timely and cost effective manner;
  • Explain and demonstrate work tasks to develop trainee skills in all areas of the project;
  • Ensure the construction site complies with WH&S legislation and environmental management policies, confirming  safe work methods are used by all trainee/site workers in relation to site activities, inspecting work progress and equipment and leading by example with all facets of WH&S;
  • Coordinate a group of trainees including motivating, teaching and developing trainees, supervision of work  tasks and supporting trainees to submit fortnightly timesheets;
  • Design work activities to enhance accredited training and increase trainee engagement;
  • Ensure work is conducted in accordance with policy and procedures to ensure client privacy, business confidentiality and records are maintained appropriately;
  • Apply cultural sensitivity, being aware of practices to be employed for cultural differences and in compliance with Multicultural Australia’s client privacy policies;
  • Ensure effective communication and accurate reporting is provided to all project stakeholders.

In addition to the duties listed above all Multicultural Australia staff are expected to:

  • Respect and abide by the vision, mission and values of the organisation;
  • Ensure that their conduct is consistent with provisions of the Multicultural Australia Code of Ethics and Conduct;
  • Comply with the provisions of relevant Multicultural Australia policies and procedures;
  • Comply with the provisions of Multicultural Australia’s Workplace Health and Safety framework including policies, procedures and safe work systems that relate to their role, program area or Multicultural Australia as a whole. Information and training will be provided to successful candidates;
  • Carry out general administrative functions related to their role and to the effective and efficient functioning of Multicultural Australia as a whole. This will include the use of computer-based calendar and information management systems.

Induction training relating to policy and procedures, workplace health and safety and Multicultural Australia administrative systems will be provided to successful candidates on appointment. Additional training in relation to IT systems and software will also be provided to successful candidates where necessary.

And all other duties associated with the position as instructed by the Rockhampton Regional Manager

Qualifications, licences and probity

  1. Possession of an industry qualification in Construction exceeding a Certificate I in Construction;
  2. Valid Queensland Driver’s Licence;
  3. Possession of a current, paid Working with Children’s Blue Card in accordance with the Commission for Children and Young People and Child Guardian Act 2000, and
  4. National Police Clearance Check.

Essential Skills / Experience

  1. Demonstrated experience and a strong understanding of the construction industry;
  2. Demonstrated experience undertaking risk management and assessment on a construction site with strong experience complying with WH&S and environmental legislation and work practices;
  3. Strong project management skills in the construction industry including the ability to meet project timeframes;
  4. Excellent interpersonal skills with the ability to work supportively and collaboratively with stakeholders and lead a diverse team that may include people from a culturally and Linguistically Diverse or Indigenous background; and
  5. Excellent problem-solving skills that contribute to the successful delivery of projects.

Desirable Skills / Experience

  1. Certificate IV in Work Health & Safety;
  2. Possession of current TAE40116 qualification;
  3. Experience in a similar role within the not-for-profit sector will be highly regarded.

Please peruse the position description on our website for full details about the role - https://www.multiculturalaustralia.org.au/current_vacancies

Ready for your next challenge?
Please submit your application via SEEK no later than 5pm, Friday 4th February 2022. Interviews may commence prior to the closing date. 

 Your application must contain:

 a cover letter (no more than one page), outlining why you are interested in the position, what relevant experience you have and what impact you believe you can make in this role; and,

-  a current resume (including the details of two professional referees).

If you have any further enquiries or for a confidential discussion, contact  [email protected]

At Multicultural Australia, we recognise that we are strengthened by diversity and are committed to providing a work environment in which everyone is included, treated fairly and with respect. We strongly encourage applications from Aboriginal and Torres Strait Islanders, people from culturally and linguistically diverse backgrounds and people with a disability.


For 23 years, Multicultural Australia (formerly Multicultural Development Australia) has been welcoming refugees, people seeking asylum, international students and other new arrivals to Queensland with the goal of creating a fairer more prosperous society for all Queenslanders.

We support thousands of newly arrived people every year, including refugees, international students, people seeking asylum and migrants.  We help them to settle into their new lives, build connections in their communities, find work and study opportunities, learn new skills and feel at home.

We also work with individuals, communities, business and government to help build a more welcoming culture through advocacy, cultural training, community events, employment, youth programs, sports and arts inclusion programs to advance a diverse, inclusive and multicultural community. 

We have worked hard to advance multicultural Australia and build communities where everyone belongs. Developing inclusive and prosperous communities, changing the conversation and keeping fit for the future are the strategic pillars that highlight why we exist. They underpin what we do – our services, partnerships and business. Ethical leadership and deep collaboration with community is at the heard of how we work – our culture and practice. 

SETS Case Manager role - Toowoomba - 6 months fixed term contract

The aim of the Settlement Engagement and Transition Support (SETS) program is to deliver services to eligible clients in becoming self-reliant and participating equitably in Australian Society. 

The program is funded by the Department of Home Affairs (DoHA) and is focussed on supporting migrant communities who have been in the country for up to five years. The SETS program aims to equip and empower humanitarian entrants, other eligible migrants and their communities to address their settlement needs, in order to improve social participation, economic well-being, independence, personal well-being and community connectedness.

Primary Responsibilities 

  • Provide information and life skills development to individual clients and their families and assist them to develop meaningful social connections with members of their cultural or religious community, and the wider community, as desired. 
  • Complete comprehensive psychosocial needs assessments with individual clients and families and development of case management plans which focus on addressing individual needs and goals. 
  • Utilise interpreters and supervise and work collaboratively with Bicultural Workers, to provide culturally competent case management.
  • Conduct and record pre and post consultations/surveys with individual clients to promote results-based accountability in the SETS program. 
  • Participate in an intake support service, responding to the identified needs and goals of the presenting client and their family, assessing and escalating to a team leader when ongoing case management support is required, and completing the relevant case noting and reporting requirements. 
  • Facilitate group work projects to address recurring community issues and vulnerabilities and increase the settlement life skills of people from migrant and humanitarian backgrounds. 
  • Provide emotional support to clients in a culturally sensitive way with an understanding of acculturation and cultural humility. 
  • Maintain effective collaborative working relationships with internal and external stakeholders, to ensure effective planning and delivery of coordinated service to clients. 
  • Deliver client focused advocacy and liaise with community and government agencies to establish pathways for appropriate service options for clients. 
  • Provide crisis intervention support and respond to immediate and urgent needs, escalating situations to a line manager in accordance with incident reporting policy and procedure, and where a client, agency, staff member or organisation is at risk.
  • Maintain comprehensive and timely reporting through Multicultural Australia’s case management system, CS Net; and the Australian Government’s Department Data Exchange system (i.e., DEX). 
  • Attend network meetings, build collaborative working relationships, strengthen referral pathways, manage expectations and provide information about Multicultural Australia SETS to other services. Share information about other services with Multicultural Australia SETS team. 
  • Participate in the emergency on-call roster which involves responding to calls to the Multicultural Australia on call phone after hours. 
  • Provide outreach service delivery support when required. 
  • Participate in networking and community awareness raising activities, and other relevant duties as directed by a line manager. 
  • Attend, and participate in, team meetings, team building and planning, and professional development activities.

 

In addition to the duties listed above all Multicultural Australia staff are expected to:

  • Respect and abide by the vision, mission and values of the organisation;
  • Ensure that their conduct is consistent with provisions of the Multicultural Australia Code of Ethics and Conduct;
  • Comply with the provisions of relevant Multicultural Australia policies and procedures;
  • Comply with the provisions of Multicultural Australia’s Workplace Health and Safety framework including policies, procedures and safe work systems that relate to their role, program area or Multicultural Australia as a whole. Information and training will be provided to successful candidates;
  • Carry out general administrative functions related to their role and to the effective and efficient functioning of Multicultural Australia as a whole. This will include the use of computer-based calendar and information management systems. 

Induction training relating to policy and procedures, workplace health and safety and Multicultural Australia administrative systems will be provided to successful candidates on appointment. Additional training in relation to IT systems and software will also be provided to successful candidates where necessary.

And all other duties associated with the position as instructed by the SETS Team Leader.

Qualifications, licences and probity

  1. Possession of Bachelor level tertiary qualification in the field of Social Work; Psychology, Applied Social Sciences, Counselling or other relevant allied health disciplines;
  2. Valid Queensland Driver’s Licence;
  3. Possession of a current, paid Working with Children’s Blue Card in accordance with the Commission for Children and Young People and Child Guardian Act 2000, and
  4. National Police Clearance Check.

Essential Skills / Experience 

  1. Minimum of two years’ experience as a Case Manager supporting newly arrived humanitarian entrants;
  2. Demonstrated knowledge and experience of casework frameworks in a multicultural context. 
  3. Able to prioritise and respond to competing demands in an organized and timely manner. 
  4. Strong verbal and written English language communication and cross-cultural communication skills and an excellent understanding and knowledge of issues in relation to support of Humanitarian entrants and migrants, as well as of current practice and policy issues. 
  5. Demonstrated knowledge and ability in complying with funding requirements and delivering reports of a high standard, including high level written and oral communication skills. 
  6. Developed skills in meeting deadlines with competing priorities and well-developed problem-solving skills. 
  7. Demonstrated stakeholder engagement skills in relation to both intra-organisational relationships (i.e. between program areas) and inter-organisational relationships (i.e. between collaborating organisations and agencies), including the ability to negotiate for outcomes that are beneficial to clients and to organisational development. 
  8. Ability to adapt learn and adapt to relevant reporting databases applicable to the program.

Desirable Skills / Experience

  1. Experience in a similar role in the not-for-profit sector will be highly regarded;
  2. Good working knowledge of Microsoft Office applications including Outlook, Word, Excel.

Please peruse the position description on our website for full details about the role - https://www.multiculturalaustralia.org.au/current_vacancies

Ready for your next challenge?
Please submit your application via SEEK no later than COB Monday 24th January 2022. Interviews may commence prior to the closing date. 

 Your application must contain:

 a cover letter (no more than one page), outlining why you are interested in the position, what relevant experience you have and what impact you believe you can make in this role; and,

-  a current resume (including the details of two professional referees).

If you have any further enquiries or for a confidential discussion, contact  [email protected]

At Multicultural Australia, we recognise that we are strengthened by diversity and are committed to providing a work environment in which everyone is included, treated fairly and with respect. We strongly encourage applications from Aboriginal and Torres Strait Islanders, people from culturally and linguistically diverse backgrounds and people with a disability.


The Business Support Partners are responsible for leading Multicultural Australia’s operations and outcomes in the areas of People, Culture & Safety; Information Communications Technology (
ICT); Internal Communications; Research, Data & Impact; Contracts Management and Performance; and Finance (including procurement and facilities). 

The People, Culture & Safety team provide HR support to our internal stakeholders ensuring our services meet the needs of Multicultural Australia.  We acknowledge we are often the first point of contact and recognise our contribution in supporting the organisations’ reputation, diversity, goals and strategy. We are committed to the promotion of a positive, compassionate, kind and informed organisational culture. 

The Payroll Coordinator will be responsible for coordinating the effective delivery of payroll services to Multicultural Australia employees, ensuring that deliverables are met and that payroll functions are carried out in line with legislation. 

PRIMARY RESPONSIBILITIES

  • Process a complex, end-to-end fortnightly payroll for permanent and casual staff, ensuring all payroll transactions are processed accurately and efficiently.
  • Process fortnightly and month-end payroll related payments, including PAYG withholding tax and LSL levy.
  • Manage and ensure accuracy of salary sacrifice deductions, superannuation, relevant leave, single touch payroll and workers compensation payments.
  • Collect, calculate and enter data in order to maintain and update payroll information and resolve discrepancies.
  • Be responsible for payroll reporting including financial reconciliations.
  • Administer the payroll function of the organisation’s HRIS Aurion.
  • Manage and resolve staff payroll and superannuation enquiries.
  • Work with the People, Culture  & Safety Team to develop, document and continuously improve payroll and payroll-related processes and procedures.
  • Interpret MA’s Enterprise  Agreement and translate business requirements into payroll strategy.
  • Contribute to payroll, HR and Finance-related projects and process improvements.

In addition to the duties listed above all Multicultural Australia staff are expected to:

  • Respect and abide by the vision, mission and values of the organisation;
  • Ensure that their conduct is consistent with provisions of the Multicultural Australia Code of Ethics and Conduct;
  • Comply with the provisions of relevant Multicultural Australia policies and procedures;
  • Comply with the provisions of Multicultural Australia’s Workplace Health and Safety framework including policies, procedures and safe work systems that relate to their role, program area or Multicultural Australia as a whole. Information and training will be provided to successful candidates;
  • Carry out general administrative functions related to their role and to the effective and efficient functioning of Multicultural Australia as a whole. This will include the use of computer-based calendar and information management systems.

Induction training relating to policy and procedures, workplace health and safety and Multicultural Australia administrative systems will be provided to successful candidates on appointment. Additional training in relation to IT systems and software will also be provided to successful candidates where necessary.

And all other duties associated with the position as instructed by the Senior Manager People & Culture.


REQUIRED QUALIFICATIONS, CAPABILITY, AND EXPERIENCE

Qualifications, licences and probity

  1. Possession of a current, paid Working with Children’s Blue Card in accordance with the Commission for Children and Young People and Child Guardian Act 2000, and
  2. National Police Clearance Check.

Essential Skills / Experience 

  1. A minimum of five years’ experience in a similar role with a strong understanding of the end-toend payroll process.
  2. Demonstrated knowledge of Aurion HRIS and payroll system.
  3. Experience in data migration using well developed Microsoft Excel skills.
  4. Knowledge of current legislation (Superannuation, Industrial Relations, Taxation, Payroll etc.) impacting on the employment relationship, as well as awards and employment agreements.
  5. Highly developed problem solving and analytical skills.
  6. Professional, positive, and effective communication and collaboration skills across all levels of the organisation.
  7. A high level of professionalism in all aspects of work.
  8. The ability to work under pressure and meet deadlines while maintaining attention to detail.

Desirable Skills / Experience

  1. Experience in a not-for-profit environment would be an advantage but not essential.

Ready for your next challenge?
Please submit your application via SEEK no later than COB Tuesday 1st  February 2022. Interviews may commence prior to the closing date. 

 Your application must contain:

 a cover letter (no more than one page), outlining why you are interested in the position, what relevant experience you have and what impact you believe you can make in this role; and,

-  a current resume (including the details of two professional referees).

At Multicultural Australia, we recognise that we are strengthened by diversity and are committed to providing a work environment in which everyone is included, treated fairly and with respect. We strongly encourage applications from Aboriginal and Torres Strait Islanders, people from culturally and linguistically diverse backgrounds and people with a disability.


Multicultural Australia exists to create a welcoming, inclusive, and economically stronger community. This is an agenda shared with many others. Our part is to ensure that new Queenslanders are included, skilled and thriving. We are passionate about promoting positive conversations about inclusion. Multicultural Australia delivers settlement services to refugees, migrants, international students and people seeking asylum in Queensland, while advancing a diverse, inclusive and multicultural community.

Being Female is a genuine occupation requirement of the role. As such, and pursuant to Part 4 s.25 and s26 of the Anti-Discrimination Act 1991 (Qld) application for this role is only open to individuals who are Female.”

Residential Youth Support Workers play an integral role in creating and maintaining a safe and caring environment for the Unaccompanied Minors we support. Residential Youth Support Workers are expected to monitor and contribute to the day-to-day care of Unaccompanied Minors and actively support young people in the development of independent living skills.

PRIMARY RESPONSIBILITIES

  • Supervision and support of children and young people placed within a residential or support service, ensuring that their safety and protection in the service are upheld;
  • Facilitation and assistance to children and young people developing skills and achieving goals, including providing them hygiene, health, nutrition and daily living needs and engaging them in activities that are of both a social and learning opportunity to advance their skills;
  • Transportation and support of children and young people in various activities or appointments that are important to their development and growth;
  • Maintaining a clean and safe living environment (domestic duties);
  • Work a rotating roster including sleepover shifts in the evening, to provide appropriate services for children and young people within the residential program;
  • Maintaining records and residential reports for reporting needs and other relevant information to the case managers or team leader;
  • Work as an effective team member in accordance with Multicultural Australia’s policies and procedures and any other relevant duties as assigned by case managers or the team leader.
  • Participate in relevant training and professional development opportunities.

In addition to the duties listed above all Multicultural Australia staff are expected to:

  • Respect and abide by the vision, mission and values of the organisation;
  • Ensure that their conduct is consistent with provisions of the Multicultural Australia Code of Ethics and Conduct;
  • Comply with the provisions of relevant Multicultural Australia policies and procedures;
  • Comply with the provisions of Multicultural Australia’s Workplace Health and Safety framework including policies, procedures and safe work systems that relate to their role, program area or Multicultural Australia as a whole. Information and training will be provided to successful candidates;
  • Carry out general administrative functions related to their role and to the effective and efficient functioning of Multicultural Australia as a whole. This will include the use of computer-based calendar and information management systems.

Induction training relating to policy and procedures, workplace health and safety and Multicultural Australia administrative systems will be provided to successful candidates on appointment. Additional training in relation to IT systems and software will also be provided to successful candidates where necessary.

And all other duties associated with the position as instructed by the UHM Team Leader.

REQUIRED QUALIFICATIONS, CAPABILITY, AND EXPERIENCE

Qualifications, licences and probity

  1. Possession of Certificate IV in Child, Youth and Family Intervention (Residential Care) or equivalent Cert IV qualification;
  2. Valid Queensland Driver’s License;
  3. Possession of, or willingness and eligibility to obtain a Blue Card (Working with Children Suitability Card in accordance with the Commission for Children and Young People and Child Guardian Act 2000), and
  4. National Police Clearance Check.

Essential Skills / Experience 

  1. Relevant experience and skills in working with children and young people with complex needs, from culturally and linguistically diverse backgrounds
  2. Ability to work consistently towards individual and organisational goals as an effective member of a team
  3. Good computer proficiency, written ability, time management and organisational skills;
  4. Ability to work a rotating roster including sleepover shifts in the evenings and weekends;
  5. Ability to participate in performing and modelling domestic duties in a residential setting

Desirable Skills / Experience

  1. Tertiary/Diploma level qualifications related to working with children and young people;
  2. Current First Aid and CPR training;
  3. Previous experience working with infants, children and young people (under the age of 18) in a support (residential or otherwise) context;
  4. Strong understanding of child safety and relevant legislation

Please peruse the position description on our website for full details about the role - https://www.multiculturalaustralia.org.au/current_vacancies 

Ready for your next challenge?
Please submit your application via SEEK no later than 5pm, Tuesday 1st February 2022. Interviews may commence prior to the closing date. 

 Your application must contain:

 a cover letter (no more than one page), outlining why you are interested in the position, what relevant experience you have and what impact you believe you can make in this role; and,

-  a current resume (including the details of two professional referees).

If you have any further enquiries or for a confidential discussion, contact Human Resources Team [email protected]

At Multicultural Australia, we recognise that we are strengthened by diversity and are committed to providing a work environment in which everyone is included, treated fairly and with respect. We strongly encourage applications from Aboriginal and Torres Strait Islanders, people from culturally and linguistically diverse backgrounds and people with a disability.


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Acknowledgement of country
We acknowledge the traditional custodians of all the lands on which we meet, work and live and recognise that this land has always been and always will be Aboriginal and Torres Strait Islander land.

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Multicultural Australia respects and values Australia’s First Nation peoples’ enormous resilience, courage, determination and often unrecognized contributions to this country’s social and economic development. We walk together in solidarity in the shared pain of the past and with shared hope for the future.