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About Multicultural Australia   

Multicultural Australia is a leading Queensland multicultural organisation, providing settlement services for migrants, refugees and people seeking asylum. We aim to grow multicultural values across our State and to empower newly arrived Queenslanders from diverse cultural and language backgrounds through advocacy, community development and a range of client services.

About the role:

Multicultural Australia is currently offering an opportunity for casual residential support workers to work as part of our Unaccompanied Humanitarian Minors team. The Unaccompanied Minors Team focuses on the development of crucial life skills, self-agency and resilience to enable a successful transition to adulthood and independent living.

Among other duties, the successful candidate will: 

  • Supervision and support of children and young people placed within a residential or support service, ensuring that their safety and protection in the service are upheld;
  • Facilitation and assistance to children and young people developing skills and achieving goals, including providing them hygiene, health, nutrition and daily living needs and engaging them in activities that are of both a social and learning opportunity to advance their skills;
  • Transportation and support of children and young people in various activities or appointments that are important to their development and growth;
  • Maintaining a clean and safe living environment (domestic duties);
  • Work a rotating roster including sleepover shifts in the evening, to provide appropriate services for children and young people within the residential program;
  • Maintaining records and residential reports for reporting needs and other relevant information to the case managers or team leader;

What qualifications and skills do I need?

You will be comfortable working in a fast-paced environment and have effective communication and interpersonal skills. As well as having a confident and positive personality, you will possess:

  • Tertiary/Diploma level qualifications related to working with children and young people;
  • Relevant experience and skills in working with children and young people with complex needs, from culturally and linguistically diverse backgrounds
  • Ability to work consistently towards individual and organisational goals as an effective member of a team
  • Good computer proficiency, written ability, time management and organisational skills;
  • Ability to work a rotating roster including sleepover shifts in the evenings and weekends;
  • Ability to participate in performing and modelling domestic duties in a residential setting

Successful candidate will be required to have a valid driver’s license, police check and apply for a Working with Children Blue Card. It is a condition of employment with Multicultural Australia to fulfil all our current and future COVID-19 vaccination requirements. 

 

If you have any further enquiries or for a confidential discussion, please contact the hiring manager Natalie McIver on  [email protected]

Please peruse the position description on our website for full details about the role: https://www.multiculturalaustralia.org.au/current_vacancies 

How do I apply?

Please submit your application via Seek no later than COB 10/07/22. We encouraged you to submit your application as soon as possible as we might interview and appoint suitable candidates ahead of the closing date.

We recognise that we are strengthened by diversity and are committed to providing a work environment in which everyone is included, treated fairly and with respect. We strongly encourage applications from Aboriginal and Torres Strait Islanders, people from culturally and linguistically diverse backgrounds and people with a disability.


About Multicultural Australia   

Multicultural Australia is a leading Queensland multicultural organisation, providing settlement services for migrants, refugees and people seeking asylum. We aim to grow multicultural values across our State and to empower newly arrived Queenslanders from diverse cultural and language backgrounds through advocacy, community development and a range of client services. 

About the role:

Multicultural Australia is currently offering an opportunity for casual residential support workers to work as part of our Unaccompanied Humanitarian Minors team. the Unaccompanied Minors Team focuses on the development of crucial life skills, self-agency and resilience to enable a successful transition to adulthood and independent living. 8-10 hour shifts (including weekend and sleepover shifts) available with a small care team.

Being Female is a genuine occupation requirement of the role. As such, and pursuant to Part 4 s.25 and s26 of the Anti-Discrimination Act 1991 (Qld) application for this role is only open to individuals who are Female.

Among other duties, the successful candidate will: 

  • Supervision and support of children and young people placed within a residential or support service, ensuring that their safety and protection in the service are upheld;
  • Facilitation and assistance to children and young people developing skills and achieving goals, including providing them hygiene, health, nutrition and daily living needs and engaging them in activities that are of both a social and learning opportunity to advance their skills;
  • Transportation and support of children and young people in various activities or appointments that are important to their development and growth;
  • Maintaining a clean and safe living environment (domestic duties);
  • Work a rotating roster including sleepover shifts in the evening, to provide appropriate services for children and young people within the residential program;
  • Maintaining records and residential reports for reporting needs and other relevant information to the case managers or team leader;

What qualifications and skills do I need?

You will be comfortable working in a fast-paced environment and have effective communication and interpersonal skills. As well as having a confident and positive personality, you will possess:

  • Tertiary/Diploma level qualifications related to working with children and young people;
  • Relevant experience and skills in working with children and young people with complex needs, from culturally and linguistically diverse backgrounds
  • Ability to work consistently towards individual and organisational goals as an effective member of a team
  • Good computer proficiency, written ability, time management and organisational skills;
  • Ability to work a rotating roster including sleepover shifts in the evenings and weekends;
  • Ability to participate in performing and modelling domestic duties in a residential setting

Successful candidate will be required to have a valid driver’s license, police check and apply for a Working with Children Blue Card. It is a condition of employment with Multicultural Australia to fulfil all our current and future COVID-19 vaccination requirements. 

Please peruse the position description on our website for full details about the role: https://www.multiculturalaustralia.org.au/current_vacancies 

How do I apply?

Please submit your application via SEEK no later than COB 30/06/22. We encouraged you to submit your application as soon as possible as we might interview and appoint suitable candidates ahead of the closing date.

We recognise that we are strengthened by diversity and are committed to providing a work environment in which everyone is included, treated fairly and with respect. We strongly encourage applications from Aboriginal and Torres Strait Islanders, people from culturally and linguistically diverse backgrounds and people with a disability.

 


About Multicultural Australia   

Multicultural Australia is a leading Queensland multicultural organisation, providing settlement services for migrants, refugees and people seeking asylum. We aim to grow multicultural values across our State and to empower newly arrived Queenslanders from diverse cultural and language backgrounds through advocacy, community development and a range of client services.

About the role:

Multicultural Australia is currently offering an opportunity for a Case Manager to work as part of our Humanitarian Settlement Program team. There are multiple 6 month fixed-term, full-time roles available. The roles work across our Brisbane, Logan and Gold Coast hubs.

The primary purpose of this team is to provide welcome, safety and security to clients under the program, while ensuring they are linked with essential services and appropriate housing options to ensure a smooth transition to life in Australia. Among other duties, the successful candidate will: 

  • Provide culturally competent case management and coordination to people from a diverse range of refugee and humanitarian backgrounds;
  • Complete a comprehensive psychosocial needs assessment with individual clients and families and develop a case management plan which focuses on needs and aspirations;
  • Provide emotional support to clients in a culturally sensitive way with an understanding of acculturation and the continuing impact of past torture and trauma on clients;
  • Work collaboratively with Bicultural Workers to provide direct case management with individual clients and their family members;
  • Identify mental health risk factors, completing a mental health screen and ensuring appropriate referral of clients to specialised mental health supports;
  • Provide cultural orientation and life skills development to clients and assist clients to develop meaningful social connections including links with members of their culture, origin or religious community;

What qualifications and skills do I need?

You will be comfortable working in a fast-paced environment and have effective communication and interpersonal skills. As well as having a confident and positive personality, you will possess:

  • Minimum of two years experience as a Case Manager supporting newly arrived humanitarian entrants;
  • Passion and commitment to providing high quality settlement support to newly arrived humanitarian entrants, with a focus on fostering independence of settlement life skills; 
  • Well-developed understanding of settlement issues relevant to refugee and humanitarian entrants; 
  • Proven psychosocial assessment and case management experience and the ability to design and implement culturally appropriate case coordination plans to enhance the settlement of refugees and humanitarian entrants;
  • Well-developed skills in building purposeful relationships with clients to support them to achieve their settlement goals and minimize re-traumatization throughout the settlement process;
  • Demonstrated ability to work effectively and sensitively across cultures to assist clients in the various aspects of the settlement process within a team environment, as well as with housing providers and relevant government/community agencies and other external service providers;

 

Successful candidate will be required to have a valid driver’s licence, police check and apply for a Working with Children Blue Card. It is a condition of employment with Multicultural Australia to fulfil all our current and future COVID-19 vaccination requirements. 

For any queries, please contact Erika Jung – A/Program Manager HSP on [email protected]

How do I apply?

Please submit your application via SEEK no later than COB 24/06/22. We encouraged you to submit your application as soon as possible as we might interview and appoint suitable candidates ahead of the closing date.

We recognise that we are strengthened by diversity and are committed to providing a work environment in which everyone is included, treated fairly and with respect. We strongly encourage applications from Aboriginal and Torres Strait Islanders, people from culturally and linguistically diverse backgrounds and people with a disability.

 


About Multicultural Australia   

Multicultural Australia is a leading Queensland multicultural organisation, providing settlement services for migrants, refugees and people seeking asylum. We aim to grow multicultural values across our State and to empower newly arrived Queenslanders from diverse cultural and language backgrounds through advocacy, community development and a range of client services.

About the role:

Multicultural Australia is currently offering an opportunity for a Bicultural Support Worker to work as part of our Humanitarian Settlement Program team. The role is part-time, fixed-term, for 6 months across our Brisbane, Logan and Gold Coast Locations.

The Humanitarian Settlement Program (HSP) provides support through tailored and holistic case management, applying person-centred and culturally informed frameworks, with specific focus on supporting clients to achieve outcomes across English, education, employment and community engagement. We aim to promote wellbeing, independence, belonging and quality of life through delivering culturally appropriate support which nurtures aspirations, promotes independent living skills, inspires active citizenship and supports connection with family, peers and communities. Strong, positive relationships are at the core of our work. Among other duties, the successful candidate will: 

  • Assist Case Managers to complete initial case assessments and case reviews by providing language support and cultural advice and attending outreach appointments with clients;
  • With direction from the Settlement Teams, conduct settlement services including airport reception, local area orientation, assistance to attend medical appointments, assistance in navigating the rental market, ensuring clients are supported to arrange appropriate appointments and access information in order to develop their Lifeskills capacity;
  • Work outside normal hours to attend airport reception and provide on-arrival support to clients;
  • Cross collaboration with other program areas such as the Employment, Accommodation, Lifeskills, and Community Development teams in order to gain the best settlement outcomes for clients;
  • Assist clients to access a range of services, information and programs delivered by external agencies and sources;
  • Provide emotional support and social inclusion assistance to clients as part of day to day interaction;

What qualifications and skills do I need?

You will be comfortable working in a fast-paced environment and have effective communication and interpersonal skills. As well as having a confident and positive personality, you will possess:

  1. Proficient language skills (reading, writing and speaking), in both English and Ukrainian, preferably from Ukrainian cultural and community background;
  2. Sound and accurate knowledge and understanding of Australian culture and systems which are relevant to client settlement, along with the ability to explain information about important life skills so that clients are able to independently establish their lives in Australia;
  3. Demonstrated ability and willingness to work cross culturally, assisting clients to develop connections with people from their culture of origin, along with other meaningful social connections, 
  4. Demonstrated ability to provide appropriate cultural advice to both clients and staff of Multicultural Australia;
  5. Demonstrated commitment to working with all members of the community, irrespective of cultural and religious affiliations and a commitment to social justice and human rights;
  6. Ability to work outside normal hours and willingness to apply for an Aviation Security Identification Card;

Successful candidate will be required to have a valid driver’s licence, police check and apply for a Working with Children Blue Card. It is a condition of employment with Multicultural Australia to fulfil all our current and future COVID-19 vaccination requirements. 

Please peruse the position description on our website for full details about the role: https://www.multiculturalaustralia.org.au/current_vacancies 

How do I apply?

Please submit your application via SEEK no later than COB Friday 24/06/22. We encouraged you to submit your application as soon as possible as we might interview and appoint suitable candidates ahead of the closing date.

We recognise that we are strengthened by diversity and are committed to providing a work environment in which everyone is included, treated fairly and with respect. We strongly encourage applications from Aboriginal and Torres Strait Islanders, people from culturally and linguistically diverse backgrounds and people with a disability.


About Multicultural Australia   

Multicultural Australia is a leading Queensland multicultural organization, providing settlement services for migrants, refugees and people seeking asylum. We aim to grow multicultural values across our State and to empower newly arrived Queenslanders from diverse cultural and language backgrounds through advocacy, community development and a range of client services.

About the role:

Multicultural Australia is currently offering an opportunity for an Accommodation Officer to work as part of our Humanitarian Settlement Program team. The role is Brisbane based, full-time, ongoing.

 

The Accommodation team provides strategic and operational services to newly arrived Queenslanders under the Humanitarian Settlement Program (HSP). The primary purpose of the team is to provide appropriate accommodation options for clients under the program. Among other duties, the successful candidate will: 

  • Provide culturally competent and holistic tenancy support and coordination to people from a diverse range of refugee and migrant backgrounds; 
  • Liaise with Case Management team members and key stakeholders to identify relevant opportunities to provide collaborative support to clients;
  • Identify gaps and issues affecting our clients from diverse backgrounds and input into reporting and program development;
  • Provide input into the development of service planning, service delivery and service evaluation, within the frameworks established by Multicultural Australia;
  • Conduct co-ordination or completion of tenancy documents such as Entry Condition Reports with Real Estates and clients in timely manner.
  • Conduct post-arrival lease signups providing appropriate tenancy education to clients to understand the terms of their lease agreement, rent and utility responsibilities, entry condition reports and ownership of furniture package with relevant language support and cultural advice.

What qualifications and skills do I need?

You will be comfortable working in a fast-paced environment and have effective communication and interpersonal skills. As well as having a confident and positive personality, you will possess:

  • Relevant work experience and qualifications. 
  • The ability to work within collaboratively as part of a multi-faceted team across multiple teams (both internal and external);
  • The ability to build relationships with real estate agents and other stakeholders to help obtain families housing;
  • An in-depth knowledge of the private rental housing sectors and the housing issues relevant for families, and be able to support families to navigate the housing system to achieve their long-term housing goals; 
  • Independent, problem solving, analysis and decision making skills;
  • The able to build the capacity of case manager to respond to families housing needs; and
  • Flexibility and adaptability to clients’ changing needs.

Successful candidate will be required to have a valid driver’s licence, police check and apply for a Working with Children Blue Card. It is a condition of employment with Multicultural Australia to fulfil all our current and future COVID-19 vaccination requirements. 

For any queries, please contact Deep Dassanayake – A/Program Manager [email protected]

How do I apply?

Please submit your application via SEEK no later than 9am Friday 24/06/2022. We encouraged you to submit your application as soon as possible as we might interview and appoint suitable candidates ahead of the closing date.

We recognise that we are strengthened by diversity and are committed to providing a work environment in which everyone is included, treated fairly and with respect. We strongly encourage applications from Aboriginal and Torres Strait Islanders, people from culturally and linguistically diverse backgrounds and people with a disability.


About Multicultural Australia   

Multicultural Australia is a leading Queensland multicultural organisation, providing settlement services for migrants, refugees and people seeking asylum. We aim to grow multicultural values across our State and to empower newly arrived Queenslanders from diverse cultural and language backgrounds through advocacy, community development and a range of client services.

About the role:

Multicultural Australia is currently offering an opportunity for a Senior Manager to work as part of our Humanitarian Settlement Program team. The role is full-time, ongoing and Brisbane based, with requirement for occasional travel to regional settlement locations. The primary purpose of the Senior Manager HSP is to provide strategic and operational leadership across the Humanitarian Settlement Program, working closely with the Chief Client Officer, Senior Contracts Manager and HSP Program Managers. Among other duties, the successful candidate will: 

  • Lead and mentor a multidisciplinary team across multiple regions, in the delivery of high quality, person-centered and culturally appropriate support to all clients; 
  • Oversee HSP service delivery including case management, accommodation and initial support;
  • Provide leadership, support and  work collaboratively with Program Managers to ensure the HSP team meets contractual Key Performance Indicators across service delivery areas and team activities comply with Multicultural Australia’s program specific contractual, audit and service standard requirements;
  • Lead on quality assurance activities; monitoring KPI’s, completion of departmental and internal reports, responding to identified human resource matters, WHS and feedback from both internal and external stakeholders;
  • Take initiative with little or no direction, to create opportunities to improve, reflect, share and implement best practice and innovative approaches that allow newly arrived humanitarian entrants to thrive;
  • Take initiative with little or no direction, to proactively develop and manage appropriate service delivery systems and procedures that comply with the requirements of the HSP program across multiple regions and enable a high-quality service provision to be delivered within allocated budgets;

 

What qualifications and skills do I need?

You will be comfortable working in a fast-paced environment and have effective communication and interpersonal skills. As well as having a confident and positive personality, you will possess:

  • Possession of tertiary and/or post graduate qualifications in Social Work, Psychology, Human Services, Occupational Therapy, or relevant discipline. Overseas qualifications may be recognised;
  • Minimum of three years’ experience in the management and implementation of client service-delivery within a cross-cultural environment;
  • Highly demonstrated knowledge and experience of working within a humanitarian or client-centered environment;
  • Proven experience in providing leadership, supervision and support to a team of staff, including the demonstrated ability to provide professional support for a multi-disciplinary team of workers from culturally and linguistically diverse backgrounds;
  • Outstanding verbal and written English language communication and cross-cultural communication skills and an excellent understanding and knowledge of issues in relation to the support of asylum seekers and refugees, as well as of current practice and policy issues;
  • Highly demonstrated knowledge and ability in complying with funding requirements and delivering reports of a high standard, including high level written and oral communication skills;

 

Successful candidate will be required to have a valid driver’s licence, police check and apply for a Working with Children Blue Card. It is a condition of employment with Multicultural Australia to fulfil all our current and future COVID-19 vaccination requirements. 

Please peruse the position description on our website for full details about the role: https://www.multiculturalaustralia.org.au/current_vacancies 

For any queries, please contact Rose Dash – Chief Client Officer on [email protected] 

How do I apply?

Please submit your application via SEEK no later than 9am 27/06/22. We encouraged you to submit your application as soon as possible as we might interview and appoint suitable candidates ahead of the closing date.

We recognise that we are strengthened by diversity and are committed to providing a work environment in which everyone is included, treated fairly and with respect. We strongly encourage applications from Aboriginal and Torres Strait Islanders, people from culturally and linguistically diverse backgrounds and people with a disability.

 


About Multicultural Australia   

Multicultural Australia is a leading Queensland multicultural organisation, providing settlement services for migrants, refugees and people seeking asylum. We aim to grow multicultural values across our State and to empower newly arrived Queenslanders from diverse cultural and language backgrounds through advocacy, community development and a range of client services.

About the role:

Multicultural Australia is currently offering an opportunity for a Cultural Training Program Manager role to work as part of our Partnerships and Creative Connections Team in the Office of the CEO . The role is for a full-time, fixed-term, 12 month contract.

Multicultural Australia’s cultural diversity training services aim to share the organisation’s cultural capability expertise with all sectors, and equip public, private, community, tertiary and media organisations with the capabilities and knowledge to approach their staff, clients and services in a culturally competent manner.  We aim to deliver impactful and immersive training programs and services that contribute to broadening perceptions, attitudes and behaviours of individuals and organisations to change the conversation about multiculturalism and create culturally diverse, welcoming and inclusive workplaces and communities. Among other duties, the successful candidate will: 

  • Manage Multicultural Australia’s cultural diversity training programs and services, ensuring training contracts are leading edge and exceed expectations of clients and customers.
  • Work closely with Multicultural Australia’s trained facilitators with lived experiences to support the delivery of the cultural training program.
  • Make contact and proactively engage with all sectors to market and promote training services and secure training contracts that lead to improved cultural capability in organisations and communities.
  • Grow cultural diversity training services and programs into a successful revenue stream/ business that are impactful and achieves its performance measures.
  • Lead and manage a group of diverse trainers with lived experiences and training skills in the provision of a high quality, responsive and adaptable cultural diversity training services that may be delivered in a variety of formats including, online and face-face.
  • Plan and coordinate and deliver all training services and programs, including enrolment and evaluation processes.
  • Develop and implement training and evaluation strategies for each training program to ensure continuous improvement and innovation.

What qualifications and skills do I need?

You will be comfortable working in a fast-paced environment and have effective communication and interpersonal skills. As well as having a confident and positive personality, you will possess:

  1. Demonstrated cultural competence including the ability to rapidly acquire knowledge of a range of cross-cultural needs and demonstrated experience working in a diverse environment;
  2. Excellent communication, training and facilitation skills in both large and small group settings to adult and youth learners, including the ability to negotiate and influence outcomes;
  3. Experience in securing training contracts and new business that leads to growth and positive returns on investment;
  4. Demonstrated experience in leading and managing a high performing team that requires flexibility to reach goals and performance targets.
  5. Ability to design, implement and assess a suite of training products and programs that delivery on the vision and purpose of Multicultural Australia’s training services; and
  6. Ability to travel regionally and interstate as required. 

Successful candidate will be required to have a valid driver’s licence, police check and apply for a Working with Children Blue Card. It is a condition of employment with Multicultural Australia to fulfil all our current and future COVID-19 vaccination requirements. 

Please peruse the position description on our website for full details about the role: https://www.multiculturalaustralia.org.au/current_vacancies 

How do I apply?

Please submit your application via SEEK no later than COB Friday 01/07/2022. We encouraged you to submit your application as soon as possible as we might interview and appoint suitable candidates ahead of the closing date.

We recognise that we are strengthened by diversity and are committed to providing a work environment in which everyone is included, treated fairly and with respect. We strongly encourage applications from Aboriginal and Torres Strait Islanders, people from culturally and linguistically diverse and/or refugee backgrounds and people with a disability.


Multicultural Australia exists to create a welcoming, inclusive, and economically stronger community. This is an agenda shared with many others. Our part is to ensure that new Queenslanders are included, skilled and thriving. We are passionate about promoting positive conversations about inclusion. Multicultural Australia delivers settlement services to refugees, migrants, international students and people seeking asylum in Queensland, while advancing a diverse, inclusive and multicultural community.

Multicultural Australia is looking for a Finance Assistant who is wanting to become and integral part of the finance team and be a positive and proactive contributor to the business. The role is casual, ideally 2-3 days a week; we are advocates for flexibility for the right candidate and their ability negotiate the hours and days that work best for them. A background studying accounting is highly valued, however not mandatory, nor is experience in a similar prior role. We are open to individuals currently studying and looking to looking to learn the ropes in a volume AP environment and further develop their skillset. 

The Finance Assistant role will provide support to the Financial Accountants in the day-to-day delivery of financial services for Multicultural Australia. The Finance Assistant are experienced in invoicing and ensure all accounts are processed in line with Multicultural Australia policy and relevant legislative requirements.

Key Accountabilities include:

  • Process invoices accurately and in a timely manner in Finance System to ensure payments are made within payment terms
  • Resolve vendor queries and reconcile invoices to vendor statements (as required)
  • Process and code direct debit invoices and payments
  • Maintain recurring payments schedules in relation to housing etc.
  • Process client payments and upload supporting documentation into government portal to ensure that Multicultural Australia is paid for the related expenses.
  • Prepare payment run for invoices due (end to end process including posting payment runs and remittances)
  • Review and approve credit card transactions in the expense management system
  • Support and resolve credit cardholder and approvers with the expense management system queries
  • Processing all payments received through the bank, including taking payment over the phone
  • Petty cash distribution and reconciliation for all relevant programs.

 

To be successful in this role you will need to have a relevant certificate level tertiary qualification or working towards qualifications in Accounting, Finance, Commerce, Business or related discipline. Strong written and verbal communication and interpersonal skills with the ability to communicate with all levels of the organisation Intermediate skills in the use of Excel, Word and other Microsoft software products.  Excellent attention to detail and ability to manage time effectively which working to deadlines with competing priorities.

What Multicultural Australia provides you which makes this role so exceptional:

  • Salary Packaging
  • Paid Parental leave
  • Professional development and ongoing training to keep you at the cutting edge of industry knowledge.
  • Extensive opportunities to progress your career.
  • A company who understands and demonstrates that our staff are our most valuable asset.

 

Applications addressing the above criteria should click "Apply" at the link below and submit a covering letter along with your resume. We encouraged you to submit your application as soon as practically possible as in the interest of responding quickly we might interview and appoint suitable candidates ahead of the closing date.

https://candidate.aurion.cloud/mcaus/production/redirect/to/dmFjYW5jaWVzLzI5MTM3NDA1NTM0MTU5OTl-MS9lZGl0

Candidates who are shortlisted will be contacted for an interview. Successful candidate/s will be required to have professional reference checks, valid driver’s licence, police check and apply for a Working with Children Blue Card. It is a condition of employment with Multicultural Australia to fulfil all our current and future COVID-19 vaccination requirements.

At Multicultural Australia, we pursue a workforce that is as diverse as our community - in race, ethnicity, gender, age, disability, sexuality, neurodiversity, cultures and beliefs - and reflects the communities we work in. We recognise diversity and inclusion are fundamental to our culture and we are committed to providing a work environment in which everyone is included, treated fairly and with respect.

 We strongly encourage applications from Aboriginal and Torres Strait Islanders, people from culturally and linguistically diverse backgrounds and people with a disability.

 


About Multicultural Australia   

Multicultural Australia is a leading Queensland not-for-profit organisation, providing settlement services for migrants, refugees and people seeking asylum. We aim to grow multicultural values across our State and to empower newly arrived Queenslanders from diverse cultural and language backgrounds through advocacy, community development and a wide range of client services.

About the role:

Multicultural Australia is currently offering an opportunity for a Business Analyst to work as part of our ICT Team. The role is full-time, permanent.

The Business Analysis Officer within Multicultural Australia is responsible for developing key project deliverables and documentation in line with the business objectives. Reporting to the Senior Business Analyst, the Business Analysis Officer develops business and process improvement solutions and identifies opportunities throughout Multicultural Australia. Among other duties, the successful candidate will:

  • Develop key project deliverables including business requirement documents, functional specification documents, process maps, and user stories using appropriate tools and methodologies.
  • Elicit requirements using interviews, workshops, surveys, business process descriptions, and workflow analysis.
  • Facilitate and manage change requests and improvements to existing business systems.
  • Document current and future business system and process states.
  • Capture and define business requirements to assist with procurement and implementation of new systems.
  • Accurately represent software architecture and the human processes underpinning them with process mapping and diagrams.
  • Act as a primary point of contact for system changes and facilitate the lifecycle of requirements gathering, testing, and deploying changes to systems with internal stakeholders and staff.
  • Analyse business processes to identify and recommend opportunities for process improvements.
  • Simplify information and decipher technical jargon so it is easily understandable to the entire business.
  • Collaborate with the program areas to deliver projects on time and budget.
  • Build and maintain relationships with key stakeholders.


What qualifications and skills do I need?

You will be comfortable working in a fast-paced, transformational environment and have effective communication and interpersonal skills. As well as having a confident and positive personality, you will possess:

1.       A tertiary qualification in Information Technology, Business or related discipline;

2.       A valid Queensland Driver’s Licence;

3.       A current, paid Working with Children’s Blue Card in accordance with the Commission for Children and Young People and Child Guardian Act 2000 (can be applied for upon offer of employment)

4.       A National Police Clearance Check (can be undertaken upon offer of employment)

It is a condition of employment with Multicultural Australia to be fully vaccinated against COVID-19 (this includes initial vaccination and any subsequent annual or booster vaccinations as per medical guidelines) upon commencement of the employment.

For any queries, please contact the Multicultural Australia Recruitment Team [email protected]

How do I apply?

If your next move aligns with this position, please apply directly using this hyperlink!! You will redirect to our internal recruitment system to register your interest and submit a covering letter along with your resume.

 Please submit your application no later than COB 17/07/22. We encouraged you to submit your application as soon as possible as we might interview and appoint suitable candidates ahead of the closing date.

We recognise that we are strengthened by diversity and are committed to providing a work environment in which everyone is included, treated fairly and with respect. We strongly encourage applications from Aboriginal and Torres Strait Islanders, people from culturally and linguistically diverse backgrounds and people with a disability.

 

 


About Multicultural Australia   

Multicultural Australia is a leading Queensland multicultural organisation, providing settlement services for migrants, refugees and people seeking asylum. We aim to grow multicultural values across our State and to empower newly arrived Queenslanders from diverse cultural and language backgrounds through advocacy, community development and a range of client services.

About the role:

Multicultural Australia is currently offering an opportunity for a Community Development Worker to work as part of our Community Development and Engagement team. The role is full-time, fixed-term for 12 months, with the potential for extension.

The Community Development Worker works actively in the community with new and existing refugee communities to assist in creating networks and support groups within the community. This role will support the delivery of Community Hubs in three local Toowoomba Schools. In addition, the Community Development Worker will build and maintain strong relationships across a culturally diverse range of clients, and will work to support the Team Leader in the planning, delivery and evaluation of Community Development initiatives. Among other duties, the successful candidate will:

  • Engage in community development work with new and emerging refugee communities. This includes regular engagement with community leaders and community members to identify specific needs and aspirations and develop realistic and achievable strategies to address these.
  • Establish and maintain positive, collaborative, respectful and productive working relationships with new and emerging communities and existing refugee communities.
  • Actively provide support for the development of community structures required to assist communities to achieve their goals, including assistance with the formation of community groups and networks
  • Actively provide support to refugee communities for needs assessment, planning, and project development processes.
  • Participate in planning, monitoring and evaluation in relation to the work of the community engagement team and our overall framework.
  • Build productive working relationships with individuals and teams within Multicultural Australia to inform planning and ensure the effective targeting of Multicultural Australia’s collective/community development work.

 

What qualifications and skills do I need?

You will be comfortable working in a fast-paced environment and have effective communication and interpersonal skills. As well as having a confident and positive personality, you will possess:

  1. Proven experience working effectively and respectfully with cultural community associations, leaders, community members;
  2. Strongly evidenced understanding and skills in Community Development methodologies;
  3. Demonstrated ability to deliver programs understanding the needs of newly arrived families settling into communities, particularly those that engage with women and children;
  4. Demonstrated experience and knowledge of working with families within a settlement framework;
  5. Understanding of and experience working within an early years framework and ability to contribute to creating a culture of continuous improvement for local and national activities;
  6. Demonstrated ability to work collaboratively on the delivery of national programs to meet the needs of local communities;

 

Successful candidate will be required to have a valid driver’s licence, police check and apply for a Working with Children Blue Card. It is a condition of employment with Multicultural Australia to fulfil all our current and future COVID-19 vaccination requirements.

Please peruse the position description on our website for full details about the role: https://www.multiculturalaustralia.org.au/current_vacancies

How do I apply?

If your next move aligns with this position, please apply directly using the apply link!! You will redirect to our internal recruitment system to register your interest and submit a covering letter along with your resume. 

Please submit your application via Seek no later than COB 06/07/22. We encourage you to submit your application as soon as possible as we might interview and appoint suitable candidates ahead of the closing date.

We recognise that we are strengthened by diversity and are committed to providing a work environment in which everyone is included, treated fairly and with respect. We strongly encourage applications from Aboriginal and Torres Strait Islanders, people from culturally and linguistically diverse backgrounds and people with a disability.


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Acknowledgement of country
We acknowledge the traditional custodians of all the lands on which we meet, work and live and recognise that this land has always been and always will be Aboriginal and Torres Strait Islander land.

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Multicultural Australia respects and values Australia’s First Nation peoples’ enormous resilience, courage, determination and often unrecognized contributions to this country’s social and economic development. We walk together in solidarity in the shared pain of the past and with shared hope for the future.