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About Multicultural Australia   

Multicultural Australia is a leading Queensland multicultural organisation, providing settlement services for migrants, refugees and people seeking asylum. We aim to grow multicultural values across our State and to empower newly arrived Queenslanders from diverse cultural and language backgrounds through advocacy, community development and a range of client services.

About the role:

Multicultural Australia is currently offering an opportunity for a Residential Youth Support Worker to work as part of our Unaccompanied Humanitarian Minors team. The role is casual and Brisbane based. Hourly rates are inclusive of 25% casual loading.

Multicultural Australia’s UHM Program exists to promote wellbeing, independence, belonging and quality of life for unaccompanied humanitarian minors. We deliver culturally appropriate support to children and young people in a manner, which nurtures aspirations, promotes independent living skills, inspires active citizenship and supports connection with family, peers and communities. Strong, positive relationships are at the core of our work. These relationships, alongside a trauma-informed and child-centred framework allows for healing, growth and the development of independent living skills. Among other duties, the successful candidate will: 

  • Supervision and support of children and young people placed within a residential or support service, ensuring that their safety and protection in the service are upheld;
  • Facilitation and assistance to children and young people developing skills and achieving goals, including providing them hygiene, health, nutrition and daily living needs and engaging them in activities that are of both a social and learning opportunity to advance their skills;
  • Transportation and support of children and young people in various activities or appointments that are important to their development and growth;
  • Maintaining a clean and safe living environment (domestic duties);
  • Work a rotating roster including sleepover shifts in the evening, to provide appropriate services for children and young people within the residential program;
  • Maintaining records and residential reports for reporting needs and other relevant information to the case managers or team leader;

What qualifications and skills do I need?

You will be comfortable working in a fast-paced environment and have effective communication and interpersonal skills. As well as having a confident and positive personality, you will possess:

  1. Possession of Certificate IV in Child, Youth and Family Intervention (Residential Care) or equivalent Cert IV qualification;
  2. Relevant experience and skills in working with children and young people with complex needs, from culturally and linguistically diverse backgrounds
  3. Ability to work consistently towards individual and organisational goals as an effective member of a team
  4. Good computer proficiency, written ability, time management and organisational skills;
  5. Ability to work a rotating roster including sleepover shifts in the evenings and weekends;
  6. Ability to participate in performing and modelling domestic duties in a residential setting

Successful candidate will be required to have a valid driver’s licence, police check and apply for a Working with Children Blue Card. It is a condition of employment with Multicultural Australia to fulfil all our current and future COVID-19 vaccination requirements.

For any queries, please contact Maddison Pearce - Unaccompanied Humanitarian Minors Team Leader - [email protected]

 

How do I apply?

If your next move aligns with this position, please apply directly using the apply link!! You will redirect to our internal recruitment system to register your interest and submit a covering letter along with your resume. 

Please submit your application no later than COB 07/12/2022. We encouraged you to submit your application as soon as possible as we might interview and appoint suitable candidates ahead of the closing date.

At Multicultural Australia, we pursue a workforce that is as diverse as our community - in race, ethnicity, gender, age, disability, sexuality, neurodiversity, culture and belief - and reflects the communities we work in. We recognise diversity and inclusion are fundamental to our culture and we are committed to providing a work environment in which everyone is included, treated fairly and with respect. 

 

We strongly encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, people with a disability, and people of diverse genders and/or sexual orientations.


About Multicultural Australia   

Multicultural Australia is a leading Queensland multicultural organisation, providing settlement services for migrants, refugees and people seeking asylum. We aim to grow multicultural values across our State and to empower newly arrived Queenslanders from diverse cultural and language backgrounds through advocacy, community development and a range of client services.

About the role:

Multicultural Australia is currently offering an opportunity for a ParentsNext Officer to work as part of our ParentsNext Woorabinda team. The role is fixed term, part-time, 2 days a week for 6 months with a potential for extension.

Do you live in Woorabinda and have a passion for working with parents of young children to help them reach their goals? Do you have the skills to develop and run some group activities for people in your community? The ParentsNext Officer will help parents make plans for their future, link them with skills building activities and run workshops where parents can come together and build their confidence.

The Parents Next Officer works to provide on the ground support to clients to improve their capabilities in key areas including education, training and employment. A Parents Next Officer works with a diverse group of clients and must be understanding and accommodating to all cultural differences within the community. Among other duties, the successful candidate will:

  • Support a diverse group of ParentsNext clients to understand their experiences, interests and aspirations.
  • Create individual development plans that identify specific activities, milestones and support needed to build the individual’s capacity to move into education, training or employment.
  • Actively promote inclusive and meaningful activities for clients with multiple barriers to employment to effectively create opportunities to maximise social inclusion.
  • Identify specific education, training and employment opportunities that align to individual aspirations and interests.
  • Ensure work is conducted in accordance with policies and procedures to ensure client privacy, business confidentiality and records are maintained appropriately.
  • Actively promote inclusive and meaningful activities for clients with multiple barriers to employment to effectively create opportunities to maximise social inclusion.

What qualifications and skills do I need?

You will be comfortable working in a fast-paced environment and have effective communication and interpersonal skills. As well as having a confident and positive personality, you will possess:

  1. Demonstrated experience and a strong understanding of the challenge’s parents face in participating in education, training or employment and the ability to assist clients to achieve outcomes in these areas.
  2. Excellent interpersonal skills with the ability to work supportively and collaboratively within a small team.
  3. Outstanding cross-cultural communication skills and demonstrated capacity to work with a diverse participant base including people from a culturally and Linguistically Diverse or Indigenous background.
  4. Experience in a similar role in the not-for-profit sector will be highly regarded;
  5. Experience is in developing, delivering and facilitating individual and group training sessions for participants.

 

Successful candidate will be required to have a valid driver’s licence, police check and apply for a Working with Children Blue Card. It is a condition of employment with Multicultural Australia to fulfil all our current and future COVID-19 vaccination requirements.

For any queries, please contact Jill Armstrong – Regional Manager - [email protected]

How do I apply?

If your next move aligns with this position, please apply directly using the apply link!! You will redirect to our internal recruitment system to register your interest and submit a covering letter along with your resume. 

Please submit your application no later than COB 16/01/23. We encouraged you to submit your application as soon as possible as we might interview and appoint suitable candidates ahead of the closing date.

At Multicultural Australia, we pursue a workforce that is as diverse as our community - in race, ethnicity, gender, age, disability, sexuality, neurodiversity, culture and belief - and reflects the communities we work in. We recognise diversity and inclusion are fundamental to our culture and we are committed to providing a work environment in which everyone is included, treated fairly and with respect.

 We strongly encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, people with a disability, and people of diverse genders and/or sexual orientations.

 


About Multicultural Australia   

Multicultural Australia is a leading Queensland multicultural organisation, providing settlement services for migrants, refugees and people seeking asylum. We aim to grow multicultural values across our State and to empower newly arrived Queenslanders from diverse cultural and language backgrounds through advocacy, community development and a range of client services.

About the role:

Multicultural Australia is currently offering opportunities for a Residential Youth Support Worker to work as part of our Unaccompanied Humanitarian Minors team. The roles are casual and Toowoomba based.

Being Female is a genuine occupation requirement of the role. As such, and pursuant to Part 4 s.25 and s26 of the Anti-Discrimination Act 1991 (Qld) application for this role is only open to individuals who are Female.

Multicultural Australia’s UHM Program exists to promote wellbeing, independence, belonging and quality of life for unaccompanied humanitarian minors. We deliver culturally appropriate support to children and young people in a manner, which nurtures aspirations, promotes independent living skills, inspires active citizenship and supports connection with family, peers and communities. Strong, positive relationships are at the core of our work. These relationships, alongside a trauma-informed and child-centred framework allows for healing, growth and the development of independent living skills. Among other duties, the successful candidate will: 

  • Supervision and support of children and young people placed within a residential or support service, ensuring that their safety and protection in the service are upheld;
  • Facilitation and assistance to children and young people developing skills and achieving goals, including providing them hygiene, health, nutrition and daily living needs and engaging them in activities that are of both a social and learning opportunity to advance their skills;
  • Transportation and support of children and young people in various activities or appointments that are important to their development and growth;
  • Maintaining a clean and safe living environment (domestic duties);
  • Work a rotating roster including sleepover shifts in the evening, to provide appropriate services for children and young people within the residential program;
  • Maintaining records and residential reports for reporting needs and other relevant information to the case managers or team leader;

What qualifications and skills do I need?

You will be comfortable working in a fast-paced environment and have effective communication and interpersonal skills. As well as having a confident and positive personality, you will possess:

  1. Possession of Certificate IV in Child, Youth and Family Intervention (Residential Care) or equivalent Cert IV qualification;
  2. Relevant experience and skills in working with children and young people with complex needs, from culturally and linguistically diverse backgrounds
  3. Ability to work consistently towards individual and organisational goals as an effective member of a team
  4. Good computer proficiency, written ability, time management and organisational skills;
  5. Ability to work a rotating roster including sleepover shifts in the evenings and weekends;

 

Successful candidate will be required to have a valid driver’s licence, police check and apply for a Working with Children Blue Card. It is a condition of employment with Multicultural Australia to fulfil all our current and future COVID-19 vaccination requirements. 

For any queries, please contact UHM A/Team Leader, Maddison Pearce – [email protected]

How do I apply?

If your next move aligns with this position, please apply directly using the apply link!! You will redirect to our internal recruitment system to register your interest and submit a covering letter along with your resume. 

Please submit your application no later than COB 05/12/22. We encouraged you to submit your application as soon as possible as we might interview and appoint suitable candidates ahead of the closing date.

At Multicultural Australia, we pursue a workforce that is as diverse as our community - in race, ethnicity, gender, age, disability, sexuality, neurodiversity, culture and belief - and reflects the communities we work in. We recognise diversity and inclusion are fundamental to our culture and we are committed to providing a work environment in which everyone is included, treated fairly and with respect. 

 

We strongly encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, people with a disability, and people of diverse genders and/or sexual orientations.

 


About Multicultural Australia   

Multicultural Australia is a leading Queensland multicultural organisation, providing settlement services for migrants, refugees and people seeking asylum. We aim to grow multicultural values across our State and to empower newly arrived Queenslanders from diverse cultural and language backgrounds through advocacy, community development and a range of client services.

About the role:

Multicultural Australia is currently offering an opportunity for a Case Manager to work as part of our Settlement Engagement and Transition Support (SETS) team. The role is full-time, fixed term for 12 months. The role has potential to for extension and is based in Brisbane.

The aim of the Settlement Engagement and Transition Support (SETS) program is to deliver services to eligible clients in becoming self-reliant and participating equitably in Australian Society. Among other duties, the successful candidate will: 

  • Provide information and life skills development to individual clients and their families and assist them to develop meaningful social connections with members of their cultural or religious community, and the wider community, as desired. 
  • Complete comprehensive psychosocial needs assessments with individual clients and families and development of case management plans which focus on addressing individual needs and goals. 
  • Utilise interpreters and supervise and work collaboratively with Bicultural Workers, to provide culturally competent case management.
  • Conduct and record pre and post consultations/surveys with individual clients to promote results based accountability in the SETS program. 
  • Participate in an intake support service, responding to the identified needs and goals of the presenting client and their family, assessing and escalating to a team leader when ongoing case management support is required, and completing the relevant case noting and reporting requirements. 
  • Facilitate group work projects to address recurring community issues and vulnerabilities and increase the settlement life skills of people from migrant and humanitarian backgrounds.

What qualifications and skills do I need?

You will be comfortable working in a fast-paced environment and have effective communication and interpersonal skills. As well as having a confident and positive personality, you will possess:

  • Demonstrated knowledge and experience of casework frameworks in a multicultural context. 
  • Able to prioritise and respond to competing demands in an organized and timely manner. 
  • Strong verbal and written English language communication and cross-cultural communication skills and an excellent understanding and knowledge of issues in relation to support of Humanitarian entrants and migrants, as well as of current practice and policy issues. 
  • Demonstrated knowledge and ability in complying with funding requirements and delivering reports of a high standard, including high level written and oral communication skills. 
  • Developed skills in meeting deadlines with competing priorities and well-developed problem solving skills. 
  • Demonstrated stakeholder engagement skills in relation to both intra-organisational relationships (i.e. between program areas) and inter-organisational relationships (i.e. between collaborating organisations and agencies), including the ability to negotiate for outcomes that are beneficial to clients and to organisational development. 

 

Successful candidate will be required to have a valid driver’s licence, police check and apply for a Working with Children Blue Card. It is a condition of employment with Multicultural Australia to fulfil all our current and future COVID-19 vaccination requirements. 

How do I apply?

If your next move aligns with this position, please apply directly using the apply link!! You will redirect to our internal recruitment system to register your interest and submit a covering letter along with your resume. 

Please submit your application no later than COB 07/12/2022. We encouraged you to submit your application as soon as possible as we might interview and appoint suitable candidates ahead of the closing date.

At Multicultural Australia, we pursue a workforce that is as diverse as our community - in race, ethnicity, gender, age, disability, sexuality, neurodiversity, culture and belief - and reflects the communities we work in. We recognise diversity and inclusion are fundamental to our culture and we are committed to providing a work environment in which everyone is included, treated fairly and with respect. 

 

We strongly encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, people with a disability, and people of diverse genders and/or sexual orientations.


About Multicultural Australia   

Multicultural Australia is a leading Queensland multicultural organisation, providing settlement services for migrants, refugees and people seeking asylum. We aim to grow multicultural values across our State and to empower newly arrived Queenslanders from diverse cultural and language backgrounds through advocacy, community development and a range of client services.

About the role:

Multicultural Australia is currently offering an opportunity for an Operations & Systems Officer to work as part of our Welcome, Accommodation & Initial Support Program team. The role is full-time, fixed term for 6 months with potential for extension. The role is Brisbane based but will also require travel between Logan, Gold Coast and Ipswich.

The primary purpose of this team is to provide welcome, safety and security to clients under the program, while ensuring they are linked with essential services and appropriate housing options to ensure a smooth transition to life in Australia. Among other duties, the successful candidate will:

  • Provide high quality operational and system support for Multicultural Australia’s Welcome and Initial Settlement Support.
  • Monitor notification of clients’ arrival and geographical movement to update relevant internal and external systems and consolidate the clients’ data to support the team to plan initial settlement support delivery.
  • Liaise with Client Service Coordinator to plan and coordinate on-arrival support and initial welcome for large groups of newly arrived people to Australia.
  • Oversee the coordination of delivery of critical personal items for newly arrived people, including food packages and allocation of mobile phone.
  • Liaise and coordinate referrals with essential registration stakeholders including Services Australia, Bank and TAFE.
  • Establish and maintain effective working relationships with key stakeholders from external organisations, businesses, associations, community members as well as internal Multicultural Australia teams.

What qualifications and skills do I need?

You will be comfortable working in a fast-paced environment and have effective communication and interpersonal skills. As well as having a confident and positive personality, you will possess:

1.       Possession of Diploma level tertiary qualification in Logistics, Business, Communications, Information Technology or Professional Certificate in Stakeholder Engagement or related discipline;

2.       A passion for Multicultural Australia’s mission of creating a welcoming and inclusive Queensland, and a desire to make a difference.

3.       Strong understanding of, or willingness to obtain knowledge related to settlement services and specific issues relevant to refugee or vulnerable client cohort, and the ability to work effectively and sensitively across cultural to assist clients in their early settlement journey.

4.       Excellent communication skills and ability to network with both internal and external program stakeholders across other Humanitarian Settlement Program Providers, Service Australia, Health, AMEP, and Immigration.

5.       Strong skills in building positive relationships with a variety of stakeholders to achieve positive outcomes.

6.       Excellent written and verbal communication skills and ability to communicate well in a culturally diverse environment.

 

Successful candidate will be required to have a valid driver’s licence, police check and apply for a Working with Children Blue Card. It is a condition of employment with Multicultural Australia to fulfil all our current and future COVID-19 vaccination requirements.

Please peruse the position description on our website for full details about the role: https://www.multiculturalaustralia.org.au/current_vacancies

For any queries, please contact Deep Dassanayake – Program Manager, Accommodation & WAISS - [email protected]

 

How do I apply?

If your next move aligns with this position, please apply directly using the apply link!! You will redirect to our internal recruitment system to register your interest and submit a covering letter along with your resume. 

Please submit your application no later than COB 16/12/22. We encouraged you to submit your application as soon as possible as we might interview and appoint suitable candidates ahead of the closing date.

At Multicultural Australia, we pursue a workforce that is as diverse as our community - in race, ethnicity, gender, age, disability, sexuality, neurodiversity, culture and belief - and reflects the communities we work in. We recognise diversity and inclusion are fundamental to our culture and we are committed to providing a work environment in which everyone is included, treated fairly and with respect.

 

We strongly encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, people with a disability, and people of diverse genders and/or sexual orientations.


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Acknowledgement of country
We acknowledge the traditional custodians of all the lands on which we meet, work and live and recognise that this land has always been and always will be Aboriginal and Torres Strait Islander land.

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Multicultural Australia respects and values Australia’s First Nation peoples’ enormous resilience, courage, determination and often unrecognized contributions to this country’s social and economic development. We walk together in solidarity in the shared pain of the past and with shared hope for the future.