Multicultural Australia stands by the people of Ukraine and the fundamental human right of every person to a life of safety, respect and dignity.

As the situation is evolving, we have been receiving offers of support from the community seeking to support this humanitarian effort.

To all the people and organisations who have offered support – we would like to say thank you.

As you will appreciate, the situation in Ukraine continues to change and we are operating in an environment of significant uncertainty.

Ukrainian national seeking support

Information from the Department of Home Affairs for Ukrainians seeking assistance

Department of Home Affairs has advised all Humanitarian Settlement Program (HSP) service providers that initial support can be provided to Ukrainian nationals in Australia who hold non-humanitarian temporary visas (e.g., 600 Visitor Visa). Full HSP support will be available for Ukrainian nationals who hold a Temporary Humanitarian Stay (subclass 449) visa or 786 Temporary (Humanitarian Concern) (subclass 786) visa. The support is free and voluntary, and tailored to assessed individual needs.

As the lead HSP provider in Queensland, we encourage anyone who has confirmed travel plans or has recently arrived in Queensland from Ukraine who is seeking support to contact Multicultural Australia office:

Phone: 07 3337 5400

Multicultural Australia will contact you to explain the services available under HSP and request for relevant information for making a referral, irrespective of the duration of your time in Australia.

Information from the Department of Home Affairs

The Department of Home Affairs has provided in-language fact sheets in English, Ukrainian and Russian, including Australia’s response to the crisis in Ukraine and new applications for Visas to Australia.

How can I seek community assistance in Queensland as a Ukrainian?

We encourage Ukrainians arriving or recently arrived in Australia to contact Multicultural Australia on 07 3337 5400 or email

Additionally, the Ukrainian Community of Queensland Inc. (UCQ) is an organisation which works to promote the general welfare of the Ukrainian community. Further information can be found here.

Australian community offering support - how can you help?

Multicultural Australia would be interested in speaking to individuals or communities that may be in the position to offer support to new arrivals from the Ukraine. We would ask any interest of support to be submitted through our Ukraine Support form here.

Thank you in advance for your support and patience.

Ukraine Support Button (1)

How can I assist the settlement of Ukrainians into Queensland?

You can support Multicultural Australia directly through donating to our organisation here or donate to Ukrainian organisations in Australia, such as the Ukrainian Community of Queensland –

Donations will be used to provide support and care to new Australians entering the country.

Please remember that this is an evolving situation, and it may be some time before we can confirm whether and when your support will be required.

How can you show support to other humanitarian organisations?

You can also show your support by donating to humanitarian groups focused on supporting the Ukraine community.


If you need, or know someone who needs support:

If you are someone, or knows someone, living in Australia who has been impacted by the evolving situation in Ukraine, you can contact the below support services:

We at Multicultural Australia will continue to connect with the Queensland Ukrainian community and our fellow service providers to provide support in every way we can as the situation in the Ukraine and region evolves.