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According to the 2016 Census:

Nearly one half (49%) of all Australians had either been born overseas or one or both parents had been born overseas.

In Queensland, 26.10% of both parents had been born overseas

13.5% speak a language other than English

Being aware of cultural differences is crucial for delivering services to and working with people from culturally and linguistically diverse (CALD) backgrounds. Our training delivers understanding and ready-to-apply strategies and skills to help achieve successful engagement.

This program addresses workplace challenges including:

  • Understand Cultural Diversity in Queensland
  • Understand the challenges of settlement
  • Understand Culture and its impact on communication
  • Apply skills needed in Cross Cultural Communication
  • Develop skills needed to manage Cultural Diversity

Who should attend?

This program is tailored for government and community sector organisations, and is suitable for:

  • Any service provider whose work brings them into contact with customers or clients from a multicultural background
  • Professionals and volunteers seeking to enhance their cultural competency when engaging with people from a multicultural background.
  • Government employees providing services including transport, education, training, family support, employment, community support, disabilities, health, seniors, youth, environment, emergency services, housing, business, industry, recreation, sports and arts.

The following group discounts are available:

3 to 5 participants per organisation: 15% discount

6 to 10 participants per organisation: 20% discount

Student: 20% discount (Student ID must be presented)

Visit the Working effectively with Cultural Diversity pagecall us on 07 33375 400 or Contact us

November 30, 2020 at 9:30am - 4pm
Brisbane Multicultural Centre
28 Dibley St
Woolloongabba, QLD 4102
Google map and directions
Liliana Sanchez · · 0432 569 720

Will you come?

Improve your cross-cultural practice and communication skills with this 1-day training session.
$1,200.00 Group of 6
$637.50 Group of 3
$250.00 General Admission
$200.00 Student Discount

Acknowledgement of country
We acknowledge the traditional custodians of all the lands on which we meet, work and live and recognise that this land has always been and always will be Aboriginal and Torres Strait Islander land.


Multicultural Australia respects and values Australia’s First Nation peoples’ enormous resilience, courage, determination and often unrecognized contributions to this country’s social and economic development. We walk together in solidarity in the shared pain of the past and with shared hope for the future.