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Multicultural Australia exists to create a welcoming, inclusive, and economically stronger community. This is an agenda shared with many others. Our part is to ensure that new Queenslanders are included, skilled and thriving. We are passionate about promoting positive conversations about inclusion. Multicultural Australia delivers settlement services to refugees, migrants, international students and people seeking asylum in Queensland, while advancing a diverse, inclusive and multicultural community.

The Senior Facilities Coordinator will be a confident self-starter who enjoys building relationships, possesses excellent communication skills and has a strong customer service focus. This role requires a hands-on approach to problem solving, the ability to manage multiple tasks and can be relied upon to work autonomously. 

The Senior Facilities Coordinator works cooperatively and closely with a number of teams in providing advice, support and process recommendations on all facilities and procurement matters for all Multicultural Australia (MA) locations across Queensland. Reporting to the Chief Operations Officer (COO), this role will consist of the day to day management and coordination of all aspects of building, vehicle and equipment maintenance and procurement. 

What you can expect from this role:

  • Efficiently and effectively manage all MA owned and leased office facilities including maintenance, cleaning and security services;
  • Efficiently and effectively manage MA’s fleet of motor vehicles including administration, co-ordination, insurance, repairs, maintenance, cleaning, and all tasks relating to the purchase and/or leasing of vehicles;
  • Management of MA sites security systems including the maintenance of access cards and response to out of hours security issues as necessary;
  • Manage relationships and contracts with external providers of facilities management services to achieve prompt, reliable, cost effective, quality services to the organisation;
  • In cooperation with the COO, negotiate rental and leave contracts with external agents and vendors to ensure cost effective, low risk terms, which protect the organisation’s interest;
  • Project management of existing and new facilities’ projects including the relocation of staff and storage of furniture and equipment;
  • Prepare proposals and – where applicable – grant applications in cooperation with the Grants Coordinator for capital expenditure and minor works, using cost-benefit analysis techniques to enable timely decision making by senior management and to ensure consistency within budget;
  • Ensure all facilities meet essential service maintenance standards, are OHS compliant and meet any other applicable legal standards and requirements;
  • Undertake the active role of Chief Fire Warden and have a sound knowledge of evacuation procedures, in particular the evacuations of disabled persons;
  • Oversee the performance of the Facilities Assistant and the Operations Support & provide on-going training and support and guidance;

In addition to the duties listed above all Multicultural Australia staff are expected to:

  • Respect and abide by the vision, mission and values of the organisation;
  • Ensure that their conduct is consistent with provisions of the Multicultural Australia Code of Ethics and Conduct;
  • Comply with the provisions of relevant Multicultural Australia policies and procedures;
  • Comply with the provisions of Multicultural Australia’s Workplace Health and Safety framework including policies, procedures and safe work systems that relate to their role, program area or Multicultural Australia as a whole. Information and training will be provided to successful candidates;
  • Carry out general administrative functions related to their role and to the effective and efficient functioning of Multicultural Australia as a whole. This will include the use of computer-based calendar and information management systems.

Induction training relating to policy and procedures, workplace health and safety and Multicultural Australia administrative systems will be provided to successful candidates on appointment. Additional training in relation to IT systems and software will also be provided to successful candidates where necessary.

Please peruse the position description on our website for full details about the role; 

What do we need from you:

  1. Minimum four (4) years’ experience in a facilities management role;
  2. Demonstrated sound stakeholder engagement skills and a strong customer service focus;
  3. Demonstrated understanding of fleet management principles and practices;
  4. Demonstrated understanding of contract management, procurement of goods, services and equipment;
  5. Demonstrated ability to identify and manage multiple priorities, to work autonomously and to respond quickly whilst achieving results;
  6. Proven proficiency in relevant IT systems and Microsoft Office Suite programs;
  7. Initiative and continuous improvement focus with strong problem-solving skills and ability to overcome challenges; and
  8. Willingness and eligibility to undergo a National Police Clearance Check.
  9. Valid Queensland Driver’s License;
  10. Possession of, or willingness and eligibility to obtain a Blue Card (Working with Children Suitability Card in accordance with the Commission for Children and Young People and Child Guardian Act 2000).

Ready for your next challenge?

Please submit your application via SEEK no later than 5pm on Wednesday 15 December 2021. 

Your application must contain:

-   a cover letter (no more than one page), outlining why you are interested in the position, what relevant experience you have and what impact you believe you can make in this role; and,

 a current resume (including the details of two professional referees).

If you have any further enquiries or for a confidential discussion, please contact Susanne Behrendt , Chief Operations Officer on [email protected]

At Multicultural Australia, we recognize that we are strengthened by diversity and are committed to providing a work environment in which everyone is included, treated fairly and with respect. We strongly encourage applications from Aboriginal and Torres Strait Islanders, people from culturally and linguistically diverse backgrounds and people with a disability.


Acknowledgement of country
We acknowledge the traditional custodians of all the lands on which we meet, work and live and recognise that this land has always been and always will be Aboriginal and Torres Strait Islander land.


Multicultural Australia respects and values Australia’s First Nation peoples’ enormous resilience, courage, determination and often unrecognized contributions to this country’s social and economic development. We walk together in solidarity in the shared pain of the past and with shared hope for the future.