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The Business Support Partners are responsible for leading Multicultural Australia’s operations and outcomes in the areas of People, Culture & Safety; Information Communications Technology (
ICT); Internal Communications; Research, Data & Impact; Contracts Management and Performance; and Finance (including procurement and facilities). 

The People, Culture & Safety team provide HR support to our internal stakeholders ensuring our services meet the needs of Multicultural Australia.  We acknowledge we are often the first point of contact and recognise our contribution in supporting the organisations’ reputation, diversity, goals and strategy. We are committed to the promotion of a positive, compassionate, kind and informed organisational culture. 

The Payroll Coordinator will be responsible for coordinating the effective delivery of payroll services to Multicultural Australia employees, ensuring that deliverables are met and that payroll functions are carried out in line with legislation. 


  • Process a complex, end-to-end fortnightly payroll for permanent and casual staff, ensuring all payroll transactions are processed accurately and efficiently.
  • Process fortnightly and month-end payroll related payments, including PAYG withholding tax and LSL levy.
  • Manage and ensure accuracy of salary sacrifice deductions, superannuation, relevant leave, single touch payroll and workers compensation payments.
  • Collect, calculate and enter data in order to maintain and update payroll information and resolve discrepancies.
  • Be responsible for payroll reporting including financial reconciliations.
  • Administer the payroll function of the organisation’s HRIS Aurion.
  • Manage and resolve staff payroll and superannuation enquiries.
  • Work with the People, Culture  & Safety Team to develop, document and continuously improve payroll and payroll-related processes and procedures.
  • Interpret MA’s Enterprise  Agreement and translate business requirements into payroll strategy.
  • Contribute to payroll, HR and Finance-related projects and process improvements.

In addition to the duties listed above all Multicultural Australia staff are expected to:

  • Respect and abide by the vision, mission and values of the organisation;
  • Ensure that their conduct is consistent with provisions of the Multicultural Australia Code of Ethics and Conduct;
  • Comply with the provisions of relevant Multicultural Australia policies and procedures;
  • Comply with the provisions of Multicultural Australia’s Workplace Health and Safety framework including policies, procedures and safe work systems that relate to their role, program area or Multicultural Australia as a whole. Information and training will be provided to successful candidates;
  • Carry out general administrative functions related to their role and to the effective and efficient functioning of Multicultural Australia as a whole. This will include the use of computer-based calendar and information management systems.

Induction training relating to policy and procedures, workplace health and safety and Multicultural Australia administrative systems will be provided to successful candidates on appointment. Additional training in relation to IT systems and software will also be provided to successful candidates where necessary.

And all other duties associated with the position as instructed by the Senior Manager People & Culture.


Qualifications, licences and probity

  1. Possession of a current, paid Working with Children’s Blue Card in accordance with the Commission for Children and Young People and Child Guardian Act 2000, and
  2. National Police Clearance Check.

Essential Skills / Experience 

  1. A minimum of five years’ experience in a similar role with a strong understanding of the end-toend payroll process.
  2. Demonstrated knowledge of Aurion HRIS and payroll system.
  3. Experience in data migration using well developed Microsoft Excel skills.
  4. Knowledge of current legislation (Superannuation, Industrial Relations, Taxation, Payroll etc.) impacting on the employment relationship, as well as awards and employment agreements.
  5. Highly developed problem solving and analytical skills.
  6. Professional, positive, and effective communication and collaboration skills across all levels of the organisation.
  7. A high level of professionalism in all aspects of work.
  8. The ability to work under pressure and meet deadlines while maintaining attention to detail.

Desirable Skills / Experience

  1. Experience in a not-for-profit environment would be an advantage but not essential.

Ready for your next challenge?
Please submit your application via SEEK no later than COB Tuesday 1st  February 2022. Interviews may commence prior to the closing date. 

 Your application must contain:

 a cover letter (no more than one page), outlining why you are interested in the position, what relevant experience you have and what impact you believe you can make in this role; and,

-  a current resume (including the details of two professional referees).

At Multicultural Australia, we recognise that we are strengthened by diversity and are committed to providing a work environment in which everyone is included, treated fairly and with respect. We strongly encourage applications from Aboriginal and Torres Strait Islanders, people from culturally and linguistically diverse backgrounds and people with a disability.


Acknowledgement of country
We acknowledge the traditional custodians of all the lands on which we meet, work and live and recognise that this land has always been and always will be Aboriginal and Torres Strait Islander land.


Multicultural Australia respects and values Australia’s First Nation peoples’ enormous resilience, courage, determination and often unrecognized contributions to this country’s social and economic development. We walk together in solidarity in the shared pain of the past and with shared hope for the future.