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About Multicultural Australia    

Multicultural Australia is a leading Queensland multicultural organisation. We aim to grow multicultural values across our state and to empower newly arrived Queenslanders from diverse cultural and language backgrounds through advocacy, community development and a range of client services.

About your contribution

Multicultural Australia is currently offering an exciting opportunity for a ParentsNext Officer to work as part of a Social and Economic Inclusion.  

ParentsNext is a Federal Government funded program that assists parents of young children on Parenting Payment to build their skills for future employment. Our staff work with parents to help them set goals and choose and participate in activities that help them move towards achieving their goals. We also assist parents to access support services that help them overcome challenges that impede their progress.

What you can expect to do

  1. Support a diverse group of ParentsNext clients to understand their experiences, interests and aspirations;
  2. Create individual development plans that identify specific activities, milestones and support needed to build the individual’s capacity to move into education, training or employment;
  3. Actively promote inclusive and meaningful activities for clients with multiple barriers to employment to effectively create opportunities to maximise social inclusion;
  4. Identify specific education, training and employment opportunities that align to individual aspirations and interests;
  5. Ensure work is conducted in accordance with policies and procedures to ensure client privacy, business confidentiality and records are maintained appropriately;
  6. Actively promote inclusive and meaningful activities for clients with multiple barriers to employment to effectively create opportunities to maximise social inclusion;
  7. Apply cultural sensitivity throughout employment case management practices, be aware of practices to be employed for cultural differences and in compliance with Multicultural Australia’s client privacy policies; and,
  8. Provide outreach services to participants in our satellite offices.

Please peruse the position description for full details about the role.

What we need from you

  1. Demonstrated experience and a strong understanding of the challenges parents face in participating in education, training or employment and the ability to assist clients to achieve outcomes in these areas;
  2. Excellent interpersonal skills with the ability to work supportively and collaboratively within a small team;
  3. Experience coordinating and facilitating key projects as needed (e.g. focusing on specific client cohorts, coordinating a training program, developing internal systems, managing recruitment drives, etc.), balanced with the ability to work across all aspects of the role as needed;
  4. Outstanding cross-cultural communication skills and demonstrated capacity to work with a diverse participant base including people from culturally and linguistically diverse, and Indigenous backgrounds;
  5. Experience in working with Aboriginal and Torres Strait Islander people;
  6. Experience in developing, delivering and facilitating individual and group training sessions for participants;
  7. Possession of, or willingness and eligibility to obtain, a Blue Card (Working with Children Suitability Card in accordance with the Commission for Children and Young People and Child Guardian Act 2000); and,
  8. National Police Clearance Check.

Please peruse the position description for full details about the role.

Ready for your next challenge?

Email your application to the Recruitment Officer at [email protected] no later than 5.00 pm, Sunday 1st August, 2021. Interviews may commence prior to closing. Your application must contain:

  • A cover letter (no more than one page), outlining why you are interested in the position, what relevant experience you have and what impact you believe you can make in this role; and,
  • A current resume (including the details of two professional referees).

If you have any further enquiries or for a confidential discussion, please contact Jill Armstrong, Regional Manager on 0499 500 322.

At Multicultural Australia, we recognise that we are strengthened by diversity and are committed to providing a work environment in which everyone is included, treated fairly and with respect. We strongly encourage applications from Aboriginal and Torres Strait Islanders, people from culturally and linguistically diverse backgrounds and people with a disability.


Acknowledgement of country
We acknowledge the traditional custodians of all the lands on which we meet, work and live and recognise that this land has always been and always will be Aboriginal and Torres Strait Islander land.


Multicultural Australia respects and values Australia’s First Nation peoples’ enormous resilience, courage, determination and often unrecognized contributions to this country’s social and economic development. We walk together in solidarity in the shared pain of the past and with shared hope for the future.