The Role
As a Senior Case Manager, you will play a key role in delivering the Settlement Engagement and Transition Support (SETS) program and other community-focused initiatives. This role involves providing direct support to humanitarian entrants and migrant communities, helping them develop essential life skills, access key services, and integrate successfully into Australian society.
This is a full-time, ongoing position based in Townsville, ideal for a passionate professional who thrives in community development and advocacy.
What You’ll Be Doing:
- Deliver client services through individual and group support, focusing on life skills development and community empowerment.
- Conduct psychosocial assessments and develop case management plans to address individual client needs and goals.
- Design and facilitate group programs, workshops, and training sessions that enhance settlement life skills.
- Engage with refugee and migrant communities to identify needs, aspirations, and co-develop strategies for community growth.
- Maintain strong relationships with internal and external stakeholders, including community leaders, government agencies, and support services.
- Advocate for clients by facilitating access to appropriate employment, education, and social services.
- Ensure compliance with data management systems (DEX) and report on program outcomes.
- Support funding applications and contribute to the delivery of Multicultural Australia events in Townsville.
How to Apply:
If this sounds like the right opportunity for you, click here to apply today.
For any inquiries, please contact Keirnan Fitzpatrick, Senior Manager – keirnanf@mcaus.org.au
We encourage you to submit your application as soon as possible as we may interview and appoint suitable candidates ahead of the closing date.
