Operations and Systems Officer (WAISS) – Woolloongabba Office

$ 35-$40 Per hour
Brisbane, Australia
Full Time, Ongoing
21 Mar 2025

Desired Qualifications or Attributes

  • Experience in client services, logistics, or operations in a multicultural environment.
  • Strong data management skills and experience with Microsoft Office.
  • Excellent communication and interpersonal skills to engage diverse stakeholders.
  • Ability to manage multiple priorities and meet key performance indicators.
  • QLD Driver’s License and willingness to obtain a Blue Card & National Police Clearance.

The Role:

As an Operations & Systems Officer, you will play a crucial role in supporting refugee settlement services. You will assist with on-arrival support, data management, accommodation coordination, and build strong relationships with community and government stakeholders.

This is a full-time, ongoing role based in Brisbane, Ipswich, Logan, or Toowoomba.

What You’ll Be Doing:

  • Coordinate on-arrival support for large groups of newly arrived refugees.
  • Manage client data and update internal systems to support settlement services.
  • Work with Cultural Support Workers and volunteers to provide essential client services.
  • Organise accommodation and essential support services, ensuring smooth transitions.
  • Maintain positive relationships with stakeholders including suppliers and government agencies.
  • Ensure compliance with reporting, audit, and contract management requirements.

Additional Desirable Skills:

  • Experience with humanitarian or culturally diverse communities.
  • Knowledge of settlement services and support programs.

How to Apply:

If this sounds like the right opportunity for you, click here to apply today.

For any inquiries, please contact Jo-Ann Cochran, Senior Manager Humanitarian Settlement Program – jo-annc@mcaus.org.au

We encourage you to submit your application as soon as possible as we may interview and appoint suitable candidates ahead of the closing date.

Company Related Questions

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