The Role:
As a Connections Support Worker, you will play a critical role in supporting individuals and families as they navigate the challenges of settling into a new community. You will collaborate with Connection Coordinators to deliver culturally responsive guidance, information, and support to facilitate clients’ successful integration and connection with their new environment.
This is a full-time, ongoing role based in Brisbane, Ipswich, or Logan.
What You’ll Be Doing:
- Welcome clients into the Connection and Belonging settlement program and support attendance at information sessions.
- Provide culturally competent services, including case management support, emotional support, and life skills development.
- Assist clients in building social networks within their cultural or religious communities.
- Collaborate with Community Development, Employment, and Lifeskills teams to deliver group programs aligned with client needs.
- Maintain accurate records in CS Net and government data management systems, ensuring compliance and timely submission of claims.
- Participate in team meetings, networking events, and community awareness initiatives.
- Act as a first point of contact for crises or incidents, escalating as needed.
Additional Desirable Skills:
- Experience in a not-for-profit organisation, particularly with community engagement and support programs.
- Knowledge of trauma-informed and culturally responsive practices.
- Additional language skills relevant to client groups would be highly regarded.
How to Apply:
If this sounds like the right opportunity for you, click here to apply today.
For any inquiries, please contact Najmah Bahir, HSP Team Leader – najmahb@mcaus.org.au
We encourage you to submit your application as soon as possible as we may interview and appoint suitable candidates ahead of the closing date.
