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Multicultural Australia exists to create a welcoming, inclusive, and economically stronger community. This is an agenda shared with many others. Our part is to ensure that new Queenslanders are included, skilled and thriving. We are passionate about promoting positive conversations about inclusion. Multicultural Australia delivers settlement services to refugees, migrants, international students and people seeking asylum in Queensland, while advancing a diverse, inclusive and multicultural community.

The People, Culture & Safety team provide HR support to our internal stakeholders ensuring our services meet the needs of Multicultural Australia. We acknowledge we are often the first point of contact and recognise our contribution in supporting the organisations’ reputation, diversity, goals and strategy. We are committed to the promotion of a positive, compassionate, kind and informed organisational culture.

What you can expect from this role:

  • Create, update and maintain staff files in the HR information system.
  • Be responsible for actioning procedures following staff commencement, changes to employment and exits.
  • Respond to and action emails received via the HRM email account.
  • Prepare employment contracts and correspondence on a range of staffing matters.
  • Assist with generating HR reports and conduct audits using Prosims or other equivalent HR Information System.
  • Assist recruitment coordinator in recruitment of new staff such as edit and complete PD as per recruitment form.
  • Post job ads internally and externally.
  • Update payroll spreadsheet according to all ‘Changes Form’ and ‘Commencement Form’
  • Manage and maintain the probity requirements in line with Multicultural Australia’s legal and contractual obligations (e.g. police checks and working with children checks), ensuring the probity register is maintained according to legislative requirements.
  • Act as the administrative support for the WH&S Committee, including scheduling meetings, taking minutes and following up action items.
  • Assist in updating the WH&S incident register and preparing reporting for management.
  • Assist in the completion of internal WH&S audits as per internal process.
  • Ad-Hoc HR & WH&S tasks as necessary.

In addition to the duties listed above all Multicultural Australia staff are expected to:

  • Respect and abide by the vision, mission and values of the organisation;
  • Ensure that their conduct is consistent with provisions of the Multicultural Australia Code of Ethics and Conduct;
  • Comply with the provisions of relevant Multicultural Australia policies and procedures;
  • Comply with the provisions of Multicultural Australia’s Workplace Health and Safety framework including policies, procedures and safe work systems that relate to their role, program area or Multicultural Australia as a whole. Information and training will be provided to successful candidates;
  • Carry out general administrative functions related to their role and to the effective and efficient functioning of Multicultural Australia as a whole. This will include the use of computer-based calendar and information management systems.

Induction training relating to policy and procedures, workplace health and safety and Multicultural Australia administrative systems will be provided to successful candidates on appointment. Additional training in relation to IT systems and software will also be provided to successful candidates where necessary.

Please peruse the position description on our website for full details about the role; 

What do we need from you:

  • Possession of tertiary qualification in Human Resources or related discipline.
  • Experience with and understanding of managing confidential information.
  • Demonstrated high level attention to detail and accuracy.
  • Ability to be flexible and work in the grey when required.
  • Excellent organisation skills and the ability to problem solve, plan own workload and meet deadlines with competing priorities.
  • Demonstrated written and verbal communication skills and the ability to communicate well in a cross-cultural work environment.
  • Valid Queensland Driver’s License.
  • Possession of a current, paid Working with Children’s Blue Card in accordance with the Commission for Children and Young People and Child Guardian Act 2000, and
  • National Police Clearance Check.

Ready for your next challenge?

Email your application to the Recruitment Officer at [email protected] no later than 5pm, Friday 10 December 2021. 

Your application must contain:

-   a cover letter (no more than one page), outlining why you are interested in the position, what relevant experience you have and what impact you believe you can make in this role; and,

 a current resume (including the details of two professional referees).

If you have any further enquiries or for a confidential discussion, please contact Monika Geschke , HR Business Partner on [email protected].


Acknowledgement of country
We acknowledge the traditional custodians of all the lands on which we meet, work and live and recognise that this land has always been and always will be Aboriginal and Torres Strait Islander land.


Multicultural Australia respects and values Australia’s First Nation peoples’ enormous resilience, courage, determination and often unrecognized contributions to this country’s social and economic development. We walk together in solidarity in the shared pain of the past and with shared hope for the future.