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Graduate Case Manager or Case Manager opportunities

Full Time, Fixed Term Contracts

Our settlement programs aim to create opportunities, develop skills and knowledge of newly arrived humanitarian entrants by providing culturally competent case management services. To help us to continue to do that, we need a few more dynamic Case Managers or Graduate Managers within our settlement team in Toowoomba.

We are looking for someone who is passionate and committed to providing high quality settlement support to newly arrived humanitarian entrants. Someone who has well developed skills in building purposeful relationships with clients to support them achieve their settlement goals and minimise re-traumatisation throughout the settlement process. This role will be providing culturally competent case management and coordination including the ability to complete comprehensive psychosocial needs assessments.

If providing settlement support to newly arrived migrants and refugees is not a job for you, but a passion, then we would love to meet you!

Want to know more about the role?

Please download the position descriptions for more details.  
If you have any queries, please contact Diana Chananda, Team Leader – Humanitarian Settlement Program on 0421 226 756.

Ready for your next challenge?

Please go through our Cultural Values – The Multicultural Australia Way. This is a snapshot of who we are. If you feel as strongly about our values and culture as we do, please email your application to the Recruitment Officer at [email protected] no later than 9AM Monday, 18th November 2019. Your application must contain:

o   a cover letter (no more than one page), outlining why you are interested in the position and what impact you believe you can make in this role; and,

o   a current resume (including the details of three professional referees).

At Multicultural Australia, we recognize that we are strengthened by diversity and are committed to providing a work environment in which everyone is included, treated fairly and with respect. We strongly encourage applications from Aboriginal and Torres Strait Islanders, people from culturally and linguistically diverse backgrounds and people with a disability to apply.


Download the position description below.


Acknowledgement of country
We acknowledge the traditional custodians of all the lands on which we meet, work and live and recognise that this land has always been and always will be Aboriginal and Torres Strait Islander land.


Multicultural Australia respects and values Australia’s First Nation peoples’ enormous resilience, courage, determination and often unrecognized contributions to this country’s social and economic development. We walk together in solidarity in the shared pain of the past and with shared hope for the future.