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About Multicultural Australia   

Multicultural Australia is a leading Queensland multicultural organisation, providing settlement services for migrants, refugees and people seeking asylum. We aim to grow multicultural values across our State and to empower newly arrived Queenslanders from diverse cultural and language backgrounds through advocacy, community development and a range of client services.

About the role:

Multicultural Australia is currently offering an opportunity for a Bicultural Housing Worker to work as part of our Client Services team. The role is part time (0.6FTE), fixed term for 6 months and is based in Toowoomba.

The primary purpose of this pilot is to provide welcome, safety and security to clients under the program, while ensuring they are linked with essential services and appropriate housing options to ensure a smooth transition to life in Australia. Among other duties, the successful candidate will:

  • Provide language support and cultural guidance to Culturally and Linguistically Diverse (CALD) Ezidi clients of the Toowoomba Housing Hub;
  • Work with the Toowoomba Housing Hub to provide advice and assistance on housing pathways;
  • Provide education and capacity building support to clients regarding their rights and responsibilities of tenancy in Australia;
  • Build capacity and cultural advice to employees of the Toowoomba Housing Hub to enhance the cultural capability of the Hub to welcome and support CALD community;
  • Facilitate group work sessions to build housing literacy, client understanding of housing supports and processes in the Australian context;
  • Support to triage the housing needs of clients in collaboration with Housing Hub Staff;


What qualifications and skills do I need?

You will be comfortable working in a fast-paced environment and have effective communication and interpersonal skills. As well as having a confident and positive personality, you will possess:

  • Proficient language skills (reading, writing and speaking), in both English and Kurdish Kurmanji/Arabic, preferably from Ezidi cultural and community background;
  • Sound and accurate knowledge and understanding of Australian culture and systems which are relevant to client settlement, along with the ability to explain information about important life skills so that clients are able to independently establish their lives in Australia;
  • Demonstrated ability and willingness to work cross culturally, assisting clients to develop connections with people from their culture of origin, along with other meaningful social connections;
  • Demonstrated ability to provide appropriate cultural advice to both clients and staff of Multicultural Australia and external stakeholders; and
  • Demonstrated commitment to working with all members of the community, irrespective of cultural and religious affiliations and a commitment to social justice and human rights.


Successful candidate will be required to have a valid driver’s licence, police check and apply for a Working with Children Blue Card. It is a condition of employment with Multicultural Australia to fulfil all our current and future COVID-19 vaccination requirements.

For any queries, please contact Linny Thornely – SETS Team Leader - [email protected]


How do I apply?

If your next move aligns with this position, please apply directly using the apply link!! You will redirect to our internal recruitment system to register your interest and submit a covering letter along with your resume. 

Please submit your application no later than COB 11/01/23. We encouraged you to submit your application as soon as possible as we might interview and appoint suitable candidates ahead of the closing date.

At Multicultural Australia, we pursue a workforce that is as diverse as our community - in race, ethnicity, gender, age, disability, sexuality, neurodiversity, culture and belief - and reflects the communities we work in. We recognise diversity and inclusion are fundamental to our culture and we are committed to providing a work environment in which everyone is included, treated fairly and with respect.


We strongly encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, people with a disability, and people of diverse genders and/or sexual orientations.


Acknowledgement of country
We acknowledge the traditional custodians of all the lands on which we meet, work and live and recognise that this land has always been and always will be Aboriginal and Torres Strait Islander land.


Multicultural Australia respects and values Australia’s First Nation peoples’ enormous resilience, courage, determination and often unrecognized contributions to this country’s social and economic development. We walk together in solidarity in the shared pain of the past and with shared hope for the future.